General Manager Operations

The Frankston Football Club is recruiting for a new position, General Manager Operations, to lead the club’s day-to-day administration and to drive the growth of our most important business unit, Functions by the Bay.

The successful candidate will have experience operating in a small business or community organisation, where it is essential to be an all-rounder. No task is too big or too small.

The skills and experience you will need include stakeholder management, staff and volunteer management, business transformation, and some level of budget management.

Experience in a functions, venues and/or events business is desirable.

Note: The football functions associated with this role are limited to peripheral administrative tasks.

Position Objectives

1. Effectively manage all aspects of home match days/nights.
2. Enhance the performance of the Functions by the Bay business unit.
3. Effectively manage the organisation’s general operations and contribute to a positive culture.
4. Ensure productive two-way relationships with governments, the Australian Football League, Frankston City Council and other key stakeholders.
5. Ensure the smooth day-to-day administration of the Club.
6. Manage and build the capacity and capability of the Club’s administration and operations, including its staff and volunteers.
7. Enhance the Club’s standing in the community.
8. Contribute to a cohesive organisational culture by effectively managing the Club’s administration and operations.

Key Accountabilities

1. Manage the club’s general operations, including home matches, in a professional, efficient and compliant manner.
2. Oversee the efficient and effective operations of the Functions by the Bay business unit.
3. Support the Club’s relationships with key stakeholders and communities including (but not limited to) club members, Frankston City Council, Australian Football League, local leagues, Coates Talent League, local MPs, relevant State and Federal Government Ministers and officials.
4. Work with the Accounts and Administration Officer to ensure the club is operating in a financially sustainable manner.
5. Manage the Club’s volunteer base.
6. Assist with the Club’s marketing and communications functions.
7. Communicate regularly with the Board Executive on the status and performance of the Club’s operations, including any recommendations for improvements.
8. Development and implement all lawful and reasonable directions of the Board.

Key Selection Criteria

1. Experience in a corporate, community or sporting organisation, including management of staff and volunteers.
2. Well-developed communication and relationship-building skills, with experience developing stakeholder relations strategies.
3. Proven ability to negotiate, influence and gain consensus with key stakeholders is critical (such as governments and the AFL).
4. Demonstrated ability to build and implement strong administrative processes.
5. Proven ability to work constructively with a board in a large member-based organisation.

• Australian citizen or full rights to employment in Australia.
• Experience in an events/venues/functions business, sporting or community organisation.

Please provide your CV and a one-page response to the Key Selection Criteria via email to secretary@frankstonfc.com.au.