General Manager (Diagnostics and Clinical Support Services)

Are you an experienced & visionary leader seeking an opportunity to make a significant impact on healthcare services? We are looking for a General Manager to join our fantastic NHS Trust located in the stunning surroundings of the Lake District. As a member of our leadership team, you will play a vital role in delivering exceptional performance, quality, & safety of services within the Collaborative. This role offers a chance to work closely with the Collaborative Chair & Collaborative Lead Nurse to shape the healthcare in this trust.

The General Manager will work across all Collaboratives to support improved service delivery. The services within the portfolio include:

1. Pharmacy
2. Radiology
3. Breast Radiology
4. Nuclear Medicine
5. Pathology (Blood Sciences, Cells Sciences, Infection Sciences & the Mortuary)
6. Clinical Haematology

As the General Manager, you will hold a strategic & operational leadership position, overseeing management of all patient services in the Collaborative. Working closely with the Collaborative Chair, you will be responsible for delivering operational performance targets, enhancing the quality of services provided & ensuring financial balance.

You will lead key programs crucial for the Collaborative's success, covering areas such as productivity, efficiency, quality, workforce, & clinical effectiveness. This role involves providing leadership, direction, & support to managers, while also contributing to the Trust's corporate objectives & the wider community.

The postholder will:

1. Foster a culture, which engages clinical staff, & all other members of staff in the development and delivery of services in line with Trust values.
2. Ensure that long term objectives of the Collaborative are turned into effective, affordable and achievable action plans for the development of the service.
3. Provide a cost effective, high quality service via the relevant managers within the Collaborative and be accountable for the services delivered by jobholders who give direct care.
4. Ensure the Collaborative’s services are delivered within budget and to agreed specifications and act as a resource and support to managers undertaking delegated roles.
5. Develop and deliver an annual service plan involving a broad range of complex activities, some of which will be ongoing, agreed by the Collaborative Chair.
6. Utilise & promote the use of all relevant information in making operational decisions, and in the formulation and implementation of service plans.
7. Implement Trust & Collaborative policies throughout the Collaborative.
8. Manage capacity within the Collaborative with the Collaborative Chair and clinicians to ensure the delivery of the required activity.
9. Lead service reviews in conjunction with clinicians and managers within the speciality. Work with other Collaborative and external organisations, particularly the local ICB and local councils on wider reviews. Use improvement methodologies to support modernisation within the Collaborative.
10. Lead projects as requested.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

1. Being a clinically led organisation
2. Quality and safety at the heart
3. A positive patient experience every time
4. A great place to work
5. Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust’s sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others. We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.