General Manager, Children and Young People's (CYP) Division

University College London Hospital; London; On-site; GBP 45,000 - 75,000

Job description

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Job overview

Are you looking for a senior leadership opportunity that gives you autonomy to manage a range of services and develop skills in strategic, programme management and operational problem solving?

An exciting opportunity has arisen for an experienced General Manager to join the Children and Young People's division.

The postholder will work as a senior leader within the Children and Young People's specialties and lead service improvements, alongside the Matron and Clinical Leads for services. The Children and Young People's division has the opportunity to plan an expansion of services and ward areas, and we are looking for dynamic individuals to help make lasting improvements to the care of children and young people.

The postholder will have a large degree of autonomy and opportunity to lead change and will work closely with the whole multi-disciplinary team to ensure services are delivered effectively and safely.

They will form part of the senior leadership team within Children and Young People's Division and offer service, performance and strategic management as well as quality improvement expertise. We are looking for individuals who can demonstrate a commitment to improving children and young people's care through operational delivery and collaborative leadership.

This role offers significant exposure to senior leadership across the organisation, the opportunity to lead on large scale project management and career development opportunities.

Main duties of the job

The post holder's overall aim will be to provide visible and proactive senior service management support to the whole division, and oversee and lead on projects/services within the Paediatric & Adolescent Division. This role will work closely as a triumvirate with nursing and medical leaders in general and adolescent specialties, to improve service provision and will oversee sound budget management of over £50m, with over 400 clinical and non-clinical staff within these specialties. The post holder will offer both senior programme management and quality improvement expertise.

This will include engaging with all relevant clinical teams and support services internal to UCLH and with external organisations such as Great Ormond Street Hospital and other North Central London partners. Reporting to the Deputy Divisional Manager, the General Manager is responsible for the operational management of all specialties and support functions within the division and delivery of performance targets including finance, activity and workforce, and others as applicable within these services.

The General Manager will work closely with the relevant Clinical Directors and Matron, as well as members of their clinical and managerial teams, to provide strategic direction and leadership to ensure services continue to improve and develop.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

1. University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
2. National Hospital for Neurology and Neurosurgery
3. Royal National ENT and Eastman Dental Hospitals
4. University College Hospital Grafton Way Building
5. Royal London Hospital for Integrated Medicine
6. University College Hospital Macmillan Cancer Centre
7. The Hospital for Tropical Diseases
8. University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

The post will deputise, where appropriate for Deputy Divisional and Divisional Manager and other members of the operational and clinical leadership team, in their absence.

We support flexible working applications, and within this, there is a requirement for the role to be on site at least 80% of the working week, to support staff on site and provide visible leadership and problem solving.

Come and be a part of the best NHS trust in England to work for, according to our staff.

UCLH top trust to work at in England - for the second year running!

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

Person specification

Knowledge & Qualifications

Essential criteria

• Detailed knowledge and understanding of NHS targets and other topical NHS issues
• High standard of written and spoken English
• Management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent experience)
• A formal post graduate qualification, ideally in management or equivalent senior level experience

Experience

Essential criteria

• Significant demonstrable experience in management and within the NHS
• Experience of service redesign and development
• A proven success in business and strategic planning and in the development and effective implementation of strategic plans
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Experience of leading and managing a large team

Skills & Abilities

Essential criteria

• Demonstrate a strong understanding of multidisciplinary issues.
• Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment.
• Ability to meet deadlines and complete tasks within agreed time scales
• A sound understanding of the issues affecting operational staff and a can-do attitude to solving such issues
• Project and data management skills
• IT literate: proficient in the use of word processing and spreadsheet packages
• Evidence of political awareness

Other requirements:

Essential criteria

• Demonstrate a commitment to professional development of self and others
• Knowledge of equalities issues and strong commitment to the promotion of equality in employment

Desirable criteria

• An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world-class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment.

We offer our permanent staff an interest-free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.