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General Manager

Cosy Club

Worcester

On-site

GBP 30,000 - 50,000

Full time

15 days ago

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Job summary

Join a dynamic and vibrant team as a General Manager at an established hospitality venue. This role offers a competitive salary, regular bonuses, and a commitment to work-life balance. You will lead from the front, ensuring every guest receives exceptional service while fostering a warm and welcoming environment. With opportunities for development and progression, this position is perfect for those who thrive in a lively atmosphere and are passionate about creating memorable experiences. Be part of a growing business where your contributions truly matter!

Benefits

Overtime pay
Annual bonus potential
Work-life balance
Shared tips
Staff discount
Wagestream access
Meal on shift
Enhanced maternity/paternity benefit
Development and progression opportunities
Staff party invitation

Qualifications

  • Proven leadership skills with a focus on exceptional customer service.
  • Ability to adapt and manage a team effectively.

Responsibilities

  • Accountable for the overall guest experience and service quality.
  • Lead the team in creating a vibrant atmosphere for guests.

Skills

Leadership
Customer Service
Adaptability
Team Management
Event Coordination

Job description

At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our General Managers, you'll get a competitive salary plus a bonus scheme that pays out regularly, alongside:

  • Overtime pay. If you work over your contracted hours, you'll get paid at your normal hourly rate, no pre-approval required.
  • Up to £5k annual bonus potential in addition to the base salary advertised.
  • A commitment to prioritise your work-life balance and respect for your time off.
  • Tips shared equally across the team, based on hours worked.
  • Two days off a week and one weekend off every six weeks.
  • Unlimited 50% off staff discount across Cosy Club and Lounge.
  • Power over your pay with Wagestream.
  • A meal on shift... no matter the length.
  • Enhanced maternity/paternity benefit (according to length of service).
  • Focus on your development and progression with a clear understanding of how you can achieve this.
  • An invitation to the most talked-about staff party in hospitality - Loungefest!

Most importantly, we will ensure you are made to feel welcome at Cosy Club.

As our General Manager, we look to you for accountability and instead of being confined to an office, you play an active and passionate role in setting the scene for our guests across the whole site.

To join us, you need to be charming. To thrive, you must have confidence in yourself and the ability to view every shift as an event. Leading from the front, you'll be adaptable, complementing and trusting your team to get things done but never hesitating to roll up your own sleeves. That's the secret to exceptional service - we never let our standards slip.

Above all, you know the importance of a warm welcome and why it needs no explanation; offering our guests exceptional and genuine service is all part of the escapism.

Interested?

Apply today and be part of our growing business!
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