General Manager

Tbwa Chiat/Day Inc; United Kingdom; On-site; GBP 60,000 - 120,000; Full time

Job description

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action.

Location: European Head Office - Banbury, England, United Kingdom

Franklin Covey Europe is seeking a highly skilled General Manager to lead and grow our direct office business across Europe, covering Austria, Germany, Switzerland, the UK, Ireland, and France.

Based from our European Head Office in Banbury, this role requires strong go-to market expertise and involves overseeing regional sales teams, delivery consultants, and marketing functions while ensuring seamless alignment with our corporate global strategies.

As a senior leader, you will be accountable for driving revenue growth - aiming to achieve a $30 million turnover business by 2030, whilst maintaining alignment with the global go-to-market strategy and nurturing high-performing teams. You will bring a strong understanding of European market dynamics, cultural diversity, and business environments. Comprehensive training on Franklin Covey's solutions and methodologies will be provided.

Key Responsibilities

• Strategic Implementation: Execute corporate strategy across the diverse European markets with limited, essential adaptations while balancing regional nuances with global objectives.
• Cultural Leadership: Build a culture of trust, collaboration, and accountability within the different functions and teams.
• Financial Oversight: Manage budgets with full P&L responsibility, ensuring efficient resource allocation and achieving annual top-line revenue growth targets.
• Market Analysis: Oversee analysis of regional market trends, customer behaviors, and competitive landscapes to shape actionable business strategies.
• Communication & Accountability: Establish clear goals, set expectations, and ensure accountability across all teams.
• Talent Development: Identify, recruit, and develop high-performing talent, coaching and mentoring leaders and teams.
• Executive Presence: Represent Franklin Covey confidently in interactions with senior leaders, demonstrating excellent communication skills.
• Commercial Expertise: Leverage experience in subscription-based business models to promote sustainable growth.
• Compliance & Ethics: Ensure all operations comply with European legal frameworks and align with Franklin Covey's ethical standards.
• Revenue Growth: Set and drive ambitious revenue targets for regional sales teams.
• Market Insights: Stay ahead of market trends and competitive threats to make informed strategic decisions.
• Client Engagement: Build and nurture strong relationships with key clients and stakeholders.
• Forecasting & Planning: Develop accurate revenue forecasts for each region and sales team.
• Coaching & Mentorship: Provide coaching to sales teams, fostering a client-centric approach.
• Results-Driven: Demonstrate a proven ability to grow profitable businesses across mid-sized and large organizations.

Qualifications & Experience

• Sales Leadership: At least 10 years of proven experience in senior sales management roles.
• Team Development: Strong track record in building, motivating, and managing high-performing teams.
• European Market Knowledge: Deep understanding of European business environments and cultural diversity.
• Industry Expertise: Knowledge of the performance improvement sector.
• Enterprise Account Management: Significant experience in developing revenues within major accounts.
• Strategic Thinking: Proficiency in utilizing enterprise-level tools and processes.
• Global Perspective: Ability to navigate and thrive in multi-national organizations.
• Education: An undergraduate degree is required; an MBA or equivalent is highly desirable.
• Negotiation Excellence: Strong negotiation skills and a history of closing complex deals.
• Travel Flexibility: Willingness to travel within Europe and occasionally to other global locations.
• Language(s): Fluency in English; proficiency in French, German, or both is highly desirable.

What We Offer

• A highly rewarding leadership opportunity within a globally recognized organization.
• A dynamic, inclusive, and collaborative working environment.
• The chance to lead diverse teams and develop expertise in cross-cultural business management.
• A competitive compensation package with performance-based incentives.
• Access to Franklin Covey's industry-leading training and solutions.