General Manager

Job Summary

A number of opportunities are available. As a general manager you will lead a group of services at a senior level assuming overall responsibility for delivering safe, compassionate and joined up care to our patients. Working closely with internal and external stakeholders you will be responsible for service delivery across a number of specialties.

Main duties of the job

To meet the needs of this role you will be a senior leader with a proven record of leading teams to deliver high quality patient care. This role demands exceptional leadership qualities, the ability to build credible relationships at all system levels and the tenacity to ensure we deliver high quality patient care through efficient and effective operational services and strategic planning. As one of the Trusts senior operational managers you will demonstrate a flexible, responsive and innovative approach to service delivery ensuring that service demand is met safely and effectively at local and regional level through our ICB partnerships.

About Us

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Job Description

Job responsibilities

Following a recent management restructure we are looking to appoint a General Manager to join our operational team. This is an exciting time to join the team at County Durham and Darlington NHS Foundation Trust as we embed a new structure with a strong focus on compassionate leadership and the delivery of significant strategic objectives in the coming months and years.

From an acute Medicine perspective we are currently looking to transform our 5-day service model into a 7 day model focusing on parity of access to services to improve patient outcomes as well as improving patient, and staff, experience.

Having recently modernised the footprint of our Same Day Emergency Care facilities within both of our Emergency Departments, we are now in the process of co-locating our Urgent Care facility at University Hospital of North Durham. Recognising the need to ensure that we have a sustainable ED service for the future an exciting project has commenced to create a new Emergency Care Centre at the University Hospital of North Durham.

Due to our continued focussed work from an elective recovery perspective CDDFT is performing well against the national targets set by NHS England, with excellent performance in both diagnostic services and cancer too.

Having recently just secured a further 5 year contract for community services there is the continued opportunity to work closely with our partners within social services supporting people closer to home.

County Durham & Darlington NHS Foundation Trust is one of the largest integrated care providers in England, with almost 8000 staff serving a population of around 650,000 people through 2 Acute Sites, 1 centre for planned care and 5 Community hospitals plus multiple Community based settings and patient homes. We have been given an overall rating of Good, following the Care Quality Commission (CQC) inspection which took place in December 2019 and have been actively pursuing Outstanding.

Responsibilities

Person Specification

Special Requirements Essential

• Able to travel independently across Trust sites and other locations to meet the requirements of the post
• Able to participate in an on-call rota

Experience Essential

• Significant experience within the Healthcare Sector at senior manager level including responsibility for planning and budgetary control for a directorate or service
• Experience of managing large multi-professional teams towards common objectives and targets
• Experience of HR management, budgetary management, performance and information management and of planning and developing strategy
• Proven track record of achieving challenging healthcare targets
• Experience of delivering programmes of change within an NHS setting

Qualifications Essential

• Masters level qualification or equivalent demonstrable experience
• Evidence of other specialist management training to post graduate level
• ILM or other management training
• Evidence of Continuous Professional Development

Desirable

• Project Management experience

Special Skills and Knowledge Essential

• Extensive knowledge of the NHS
• Effective communication skills
• Ability to build successful teams
• Ability to influence and motivate staff to deliver challenging targets
• Ability to present complex data
• Ability to manage conflict
• Effective organisation skills
• Proven record of pro-active performance
• Well-developed IT skills to manage and report on complex performance management information systems
• Effective problem solving skills using team when appropriate
• Ability to analyse complex financial and clinical data sets
• Committed to providing quality services to patients
• An effective leader with personal and professional credibility and integrity
• Able to work in partnership at levels within and out-with the Trust
• An individual who can work independently, work across disciplines and be an effective team member
• Displays a positive manner, being an ambassador for the organisation
• Flexible in work pattern to meet the needs of the service
• Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
• Business focused
• Sensitive to clinical and political demands
• Innovate thinker with the ability to cut through barriers to change

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/