General Manager

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth, we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile!

Position: General Manager

We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand.

Key Responsibilities:

1. Full responsibility and accountability for your store’s overall profitability.
2. Driving sales in alignment with targets and always pushing for inventive ways to grow the business.
3. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first.
4. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach.
5. Monitor customer feedback and make improvements based on insights.
6. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management.
7. Monitor food quality and ensure compliance with health and safety regulations.
8. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained.
9. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint.

Benefits:

1. A generous 50% discount at any Urban Greens location.
2. Complimentary meal during your shift.
3. 28 days of annual leave.
4. Opportunities for skill development and career advancement.
5. Competitive salary + exciting bonus programme.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!

About LEAFLIFE LTD: Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them best!