General Manager

JACK & JONES; London; On-site; GBP 30,000 - 60,000; Full time

Job description

Welcome to the success story of our brand new Flagship Store.

In November 2024, we opened the first joint JACK & JONES and JJXX Store in the heart of Oxford Street in London. Now, we're looking for a passionate and experienced General Manager to take the reins and continue driving us to retail success.

Are you a seasoned retail leader with a passion for driving results and building high-performing teams? Do you thrive in fast-paced environments and have a knack for exceeding customer expectations? If so, we invite you to explore a dynamic career opportunity as our General Manager!

THE ROLE - Lead the Way to Retail Excellence

As our General Manager, you will be the backbone and driving force behind the success of our retail store. You'll lead a team of three managers (Womenswear, Menswear and Stock & Operations), ensuring the continued smooth operation of the store and maintaining the high standards we've already set. You will be responsible for management overall of the store, ensuring efficient operations, exceptional customer service, and achievement of sales goals.

Your responsibilities will include:

• Leadership: Providing strong leadership and motivation to your team, fostering a positive and collaborative environment.
• Performance: Maintaining and exceeding sales growth and profitability targets, implementing successful strategies.
• Operations: Overseeing all aspects of store operations, including payroll costs, inventory management, and loss prevention.
• Customer Experience: Upholding the exceptional customer experience we've established, ensuring the JACK & JONES standards are met and exceeding customer expectations.
• Team Development: Coaching and mentoring your team, fostering their professional growth and development. Leading by example.
• Collaboration: Working closely with different departments to ensure brand alignment and successful campaign execution.

WHAT WE OFFER

• Competitive salary dependant on experience
• Monthly bonus package
• Inspiring training courses, and leadership development programmes
• Competitive uniform allowance and 50% employee discount
• A global fashion company with endless opportunity to develop
• A great team, who look out for one another and are here to have fun
• The ownership to develop yourself and your store from day one, making a significant impact on the day to day operations of the store.

WHAT IT TAKES

• Proven experience as a manager within a large store setting
• Driving effective planning and execution of the JACK & JONES service and product concept through your management team for your store.
• Oversee daily store operations, including opening and closing procedures, cash handling, and security checks
• Result oriented with a passion for exceeding targets and driving growth with a proven track record of driving sales growth and exceeding customer satisfaction targets
• You inspire, train and grow your team through continuous coaching and utilising Growth Management
• Passion for our products and brand
• Not afraid of a challenge & change
• Embraces a collaborative approach and thrives in a fast-paced environment.
• Ownership, results driven but also able to have fun while you work.

If you're ready to take the helm of a thriving retail store and lead your team to success, we encourage you to apply! Join us and make your mark in the exciting world of retail! - Apply now, we interview on an ongoing basis, so don't miss out. We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability or religious background, while creating an empowering environment where people can thrive and develop.

ABOUT JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.

JACK & JONES covers the many facets of a young man's wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.

JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.