General Manager

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. It's retirement, but not as the UK has known it.

As our General Manager, you will ensure the outstanding quality and delivery of service across the village. You will demonstrate a thorough knowledge and ability to drive productivity, turnover, and profitability. You will be able to understand, plan, and execute financial targets, plans for sales, profit, and staff development.

Lead and manage all departments, including Reception, Food and Beverage, Leisure Club, and Maintenance team.

The Ideal Candidate:

1. Previous experience in a similar role in a 4* or 5* establishment is a must.
2. Natural leader and commercially astute, with strong organisational and problem-solving skills.
3. Passionate about customer service using a genuine and approachable manner.
4. Confident communicator with the ability to lead and develop a team of approximately 50 employees and influence across all areas of the business.
5. Hands-on approach and takes a proactive role with departmental managers in order to identify and support needs at all levels.

In Return You Will Receive:

1. Work-life balance.
2. Competitive salary.
3. Company pension scheme, with a 5% company contribution.
4. 33 days holiday (inclusive of bank holidays).
5. Bonus.
6. Bupa Private Medical.
7. 50% discount on food and drinks at all of our restaurants nationwide.
8. Guest suites at staff rates at all of our luxury villages nationwide.
9. Excellent learning and development opportunities.
10. Free membership to our employee discount portal with access to discounts at all major retailers.
11. Free membership to our Healthcare Cash Plan Scheme.
12. Refer a friend bonus scheme and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also ‘DE&I policy/statement’.

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