General Manager

Compass Group UK & Ireland; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job description

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Job Introduction

We are a leading provider of healthcare support services, committed to delivering excellence in hospital operations. We are seeking a dynamic and experienced General Manager to oversee the leadership of multiple essential services across 3 Hospital and community sites with managers onsite reporting into you. This role is crucial in ensuring high standards in cleaning, catering, retail, security, portering, and pest control services.

This role will have 4 days on one site and 1 day per week on another site; the community site has a manager in place that reports to you.

Key Responsibilities:

• Managing and overseeing cleaning, catering, retail, portering, pest, and security services.
• Ensuring service excellence, regulatory compliance, and operational efficiency across all sites.
• Developing and implementing strategies for continuous improvement in service delivery.
• Managing budgets, contracts, and supplier relationships effectively.
• Leading and motivating diverse teams to achieve high performance and customer satisfaction.
• Liaising with hospital management, stakeholders, and regulatory bodies to align services with hospital needs.
• Ensuring compliance with health and safety regulations and industry standards.

About You:

• Proven experience in managing multiple hospital support services.
• Strong leadership and operational management skills.
• Knowledge of healthcare regulations and compliance requirements.
• Ability to manage budgets, contracts, and supplier relationships effectively.
• Excellent problem-solving and decision-making abilities.
• Strong communication and stakeholder management skills.
• Ability to work under pressure in a fast-paced healthcare environment.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com, and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Unwind with us with free wellness, mindfulness, and exercise classes.
• You can share all discounts and offers with your friends and families.

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security, and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0104/41805009/52717966/R/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!