General Manager

DHL Germany; Greater London; On-site; GBP 45,000 - 90,000; Full time

Job description

Transport General Manager: Dedicated to the Next Contract
Site Location: Doncaster Hub + approx 30 other sites nationwide: full coverage with up to 75% travel.

DHL Group is a global leader in logistics and supply chain solutions, dedicated to providing exceptional service and value to our customers. We are seeking a seasoned transport expert to lead on the Next contract.

This pivotal role is customer facing, it requires a dynamic leader to drive operational performance, safety, quality, and compliance while fostering an inclusive and engaged workforce.

As a Transport General Manager on this high-profile contract, you'll be at the heart of a fast-paced logistics operation that directly influences the shopping experience for millions. You'll play a crucial role in optimising transportation networks, ensuring timely deliveries, and enhancing efficiency across the supply chain.

This position allows you to leverage your expertise to drive innovative solutions that not only reduce costs but also elevate customer satisfaction. Collaborating with a passionate team, you'll have the opportunity to lead impactful initiatives, shape best practices, and contribute to the retailer's reputation for excellence.

Are you a seasoned Transport expert? Does this sound like an environment where you will thrive? Then we would like to hear from you!

WHAT DOES THE ROLE ENTAIL?

• Lead operational performance for the Next contract, ensuring safety, quality, compliance, and achievement of customer and DHL KPIs.
• Cultivate a culture of respect and results, driving an inclusive operating environment that promotes collaboration and continuous improvement with both DHL and our customers.
• Deliver financial performance through effective operational delivery and trading improvements, ensuring P&L delivery aligns with DHL's budget and growth aspirations.
• Maintain optimal efficiency across warehouse and transport operations, in line with benchmark CPUs.
• Proactively monitor and enhance customer satisfaction using CXM surveys and improvement tools.
• Ensure legal compliance and safe working practices across warehouse and transport functions.
• Develop and maintain strong relationships with the customer's management team through integration and collaborative working partnerships.

WHAT DO WE NEED FROM YOU?

• Experience managing transport operations within a Supply Chain Division.
• National and International CPC holder.
• Network trunking and final mile network experienced.
• Proven track record of delivering both financial and operational results.
• Background in Transport, Logistics, or Warehouse management.
• Experience in general management with P&L responsibility.
• Strong customer management experience and experience working with unions.
• Working knowledge of production line feed call systems and cycles.
• Ability to manage a team spread across the UK.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Company Car or Car Allowance
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more.

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

Please be aware that interviews are provisionally scheduled to take place in the first week of May. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.