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General Manager

St Austell Brewery

Gloucester

On-site

GBP 30,000 - 50,000

Full time

5 days ago
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Job summary

An established industry player seeks a dynamic General Manager to lead a vibrant pub on Gloucester Road. In this high-profile role, you will inspire a passionate team, ensuring exceptional service and operational excellence. Your leadership will foster a positive atmosphere, while your keen eye for detail will maintain the pub's reputation for quality. With a focus on customer feedback and team development, this is an exciting opportunity to make a significant impact in a lively setting. Join a company that values its employees and offers a range of benefits to support your career progression and work-life balance.

Benefits

Bonus Scheme
Company Pension
30% off food and drink
50% off overnight stays
£150 towards a stay
Westfield Rewards
Cycle to work scheme
Learning and development opportunities
Career progression
Paid time off to volunteer

Qualifications

  • Proven track record in premium pub environments.
  • Experience in leading teams and managing performance.

Responsibilities

  • Lead and inspire a team to deliver exceptional customer experiences.
  • Oversee finance and admin procedures while maintaining high standards.

Skills

Leadership
Communication
Team Management
Financial Management
Customer Service
Performance Monitoring

Job description

The Wellington lies at the top of Bristol's iconic Gloucester Road, a stretch that has long been seen as the epitome of the city's independent spirit. We're popular with locals and visitors alike throughout the year, thanks to a quality food offering, warm welcome, and comfy hotel-style accommodation.

You'll be leading this contemporary pub, complete with suntrap beer garden, that charms with quirky decor echoing the soul of the area. What's more, all that Bristol has to offer lies right on our doorstep.

If you are an experienced General Manager with a proven track record in premium pub environments, this could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.

About you:
  • You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
  • You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
  • Closely monitoring your team's performance gives you the insight to give praise where it's due, provide constructive feedback, and nurture talent.
  • You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
  • You'll establish strong relationships with stakeholders and customers.
  • Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
  • You're a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
  • Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
  • Peak season can get pretty busy, but you thrive when working under pressure.
  • Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
What we offer in return:
  • Bonus Scheme
  • Company Pension
  • 30% off food and drink in our pubs.
  • 50% off overnight stays in our pubs.
  • £150 towards a stay in one of our pubs
  • Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
  • Cycle to work scheme
  • Learning and development opportunities.
  • Career progression.
  • Family-friendly policies.
  • Paid time off to volunteer for charity
  • Meal provided for shifts over 6 hours (up to the value of £10)

For further information and a job description, please contact the recruitment team at

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

We also welcome requests for flexible working. Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won't be accepted, nor the fees associated with them.

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