General Manager

Frasers Hospitality; Glasgow; On-site; GBP 35,000 - 65,000; Full time

Job description

Role: General Manager, Fraser Suites

Salary: Competitive plus Generous Company Benefits, Training & Development

Location: Glasgow

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

Our historic property in Glasgow is seeking a hands-on leader to join us as General Manager of Fraser Suites Glasgow. Set in a beautifully renovated 1850's Victorian baronial building and located in the vibrant Merchant City, this is a fantastic property that requires a passionate individual dedicated to hospitality.

As General Manager, you will be an operational manager, leading the team, setting standards, and supporting them in their roles. This role is not a typical 9-5 office job; you will work a varied pattern of shifts depending on business needs, including some weekends and bank holidays. You will oversee daily operations and ensure all guests' needs are met, manage all costs within the business and deliver expected financial performance, and collaborate closely with the central revenue team to maintain competitiveness.

We’re looking for someone who has a passion for hospitality and a hands-on approach to leadership, and a strong financial understanding of how a Serviced Apartment business works would be beneficial. This role would suit someone who has experience as a General Manager from a smaller property or a Deputy General Manager/Hotel Manager from a larger property looking for a step up.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• Wellness & National Campaign Days which promote and encourage different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
• Additional day off for your birthday.

Plus, on completing your probationary period you will be provided with:

• Bonus Plan based on clear and transparent KPI’s.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.
• We have moved to a chemical free cleaning system in our properties with an enzyme-based eco-friendly system for apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.