General Manager

Adkins & Cheurfi Recruitment; Ambleside; On-site; GBP 30,000 - 60,000; Full time

Job description

Adkins & Cheurfi Recruitment are recruiting for an experienced Hotel General Manager on behalf of a picturesque country house hotel in Ambleside. Nestled in the heart of the Lake District, this charming inn offers breathtaking views, a welcoming atmosphere, and a tranquil retreat for guests.

We are looking for a dynamic and hands-on leader to oversee all aspects of the hotel’s operations. The ideal candidate will be responsible for managing daily activities, ensuring outstanding guest experiences, and upholding the highest standards across all departments. This role demands a proactive and strategic professional who can drive operational excellence, cultivate a positive workplace culture, and maintain the hotel’s esteemed reputation.

Key Responsibilities:

1. Operational Management: Oversee daily operations of the hotel, including the bar, kitchen, housekeeping, bookings, and maintenance.
2. Guest Services: Ensure exceptional guest experiences by maintaining high standards of service and addressing guest concerns promptly and professionally.
3. Staff Management: Recruit, train, and supervise staff across all departments, ensuring they are well-equipped to perform their duties.
4. Financial Management: Manage budgets for all departments, ensuring financial targets are met.
5. Health and Safety: Ensure compliance with health and safety regulations and standards across all departments.
6. Maintenance and Facilities: Oversee the maintenance of the hotel’s facilities, ensuring they are well-maintained and in good working order.

Qualifications:

1. Degree or diploma in Hospitality Management, Business Administration, or a related field.
2. Minimum of 5 years of experience in hotel management or a similar role.
3. Strong leadership and team management skills.
4. Excellent communication and interpersonal skills.
5. Proven ability to manage budgets and financial performance.
6. Knowledge of health and safety regulations.
7. Proficiency in hotel management software and systems.

Personal Attributes:

1. Strong organisational and multitasking abilities.
2. High attention to detail and a commitment to excellence.
3. Ability to work under pressure and handle challenging situations with professionalism.
4. Passion for hospitality and a dedication to providing outstanding guest experiences.

Accommodation: Accommodation may be provided depending on individual circumstances and availability.

Application Process: Interested candidates are invited to submit a comprehensive CV detailing their relevant experience and explaining why they are the ideal fit.