General Management Graduate Scheme

Job Description - General Management Graduate Scheme (047105)

Organisation

HR Director

Job

General Management

Position Type - Full Time

Thank you for your interest in applying for this TfL Graduate Scheme.

We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.

This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.

Please Note: We only allow one application for any of our Graduate schemes per year. Any subsequent applications will be withdrawn.

General Management Graduate Scheme

Join us to shape the future of London. Transport underpins the most influential cities. It enables big decisions and connects people. From day one you’ll have a say at TfL, helping make things happen. You’ll work alongside our highly experienced colleagues, bringing your fresh insights. The General Management Graduate Scheme is carefully designed to help kick-start your career to becoming future leaders.

Meet the Graduate/Alumni

“What makes the General Management scheme special is the freedom it offers to shape your own career path. Our role is to grow and become the best version of ourselves by exploring a variety of opportunities across different areas within the organisation, based on our interests. It’s inspiring to see how unique each graduate’s journey is, highlighting just how flexible the scheme is. For instance, you might manage a team of 50 as a Customer Service Manager, improve payment services as a Product Manager, or work with partners to enhance the customer experience on digital platforms. Each placement I have done has been different, helping me build a broad range of skills and develop my personal work style.”

Carina, General Management Graduate

What makes us different?

This is the only scheme that will allow you to work across the business. It is pan-TfL – you can move from government relations to finance, working on stations to HR.

£31,000, rising to £32,250 in the second year.

Location

London/ Hybrid

50% of time split between the office/on-site and remote working over a 4-week period, with some variation subject to business requirements.

What we offer

You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

1. Free travel on the TfL network for you and a nominee who lives in the same household
2. Final salary pension scheme
3. Discounted national rail and Eurostar travel
4. 30 days Annual leave plus public and bank holidays
5. Retail, health, leisure and travel offers & many more

Duration

2 years

Entry requirements

A minimum of 2:2 degree in any discipline.

Please be advised that should you be successful in getting an offer for this graduate scheme, your offer will be subject to a satisfactory medical which may include a drugs and alcohol screening. You will also be subject to an eye test and hearing test, the results of which may impact operational duties. Reasonable adjustments will be put in place if required.

Job overview

Our General Management graduates support our colleagues, customers and allow TfL to deliver London’s transport network. Join us to shape the future of London. From day one you’ll have a say at TfL, helping make things happen. You’ll work alongside our highly experienced colleagues, bringing your fresh insights. The General Management Graduate Scheme is carefully designed to help kickstart your career to becoming future leaders.

Sustainability

Sustainability is intrinsic to TfL’s work ethos, and we ensure that we operate in a sustainable way to protect and regenerate the natural world. During the graduate scheme, you will complete Carbon Literacy training and can become a trainer yourself. You’ll also be able to complete placements that help deliver our green strategy and ensure TfL is a strong, green heartbeat for London.

What will I be doing?

Your two-year development programme will be made up of up to four placement rotations. Our aim is to equip you with the range of skills and experience you need for a successful career. We also understand that everyone’s career is different, so every graduate’s journey is unique.

The scheme structure is as follows:

1. You will start with a 4-week operational placement on London Underground
2. This is followed by a 6-month office-based placement that is arranged for you
3. You will then have a 4-week surface operational placement, such as working on river boats or supporting our policing colleagues to ensure the security of our network

You have flexibility to tailor your scheme to your interests, career aspirations and development ambitions, so subsequent placements are decided by you. Here are some examples of business areas previous graduates have had placements:

1. London Transport Museum
2. Customer Strategy
3. Climate Change Adaptation
4. Investment Delivery Planning
5. City Planning
6. Property Development
7. Diversity & Inclusion

Where can this career take me?

Previous graduates have gone on to management across the business. In the longer term, graduates who complete this scheme have progressed to senior leadership roles.

What training and support will you get?

Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking. We’ll support your technical development through a wide range of on-the-job practical experiences. We’ll also support your professional development through a combination of mentoring, networking with scheme alumni and a qualification in Project Management.

To help you achieve your leadership potential, each graduate is supported by a:

1. Development advisor from HR who supports your career progression at TfL
2. Sponsor to discuss your performance and wellbeing throughout your scheme

What do we look for?

The General Management scheme is about developing you to become a future leader. You’ll work through challenges to deliver the best for our colleagues and customers.

Our core values are extremely important to us, and we desire candidates who are:

1. Caring about our colleagues, our customers and our work
2. Open to each other, to new ideas and to working together
3. Adaptable to diverse needs and willing to innovate

Depending on the placements you could work a variation of hours, including shifts, which may include night shifts for operational placements.

Applicants who require visas are strongly advised to contact the Early Careers team, before application to determine eligibility.

You can only apply for one scheme per application cycle.

Application Process

The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process.

If you already hold your qualification certificates, please upload copies of these to your application. If you are due to sit final exams or need to replace any certificates, these can be provided at a later stage.

Inclusive recruitment process

We operate a transparent recruitment process that removes barriers for disabled candidates. We're a Disability Confident employer, and we offer guaranteed interviews to candidates who apply via the scheme where the minimum criteria for skills, knowledge and experience have been met.

Our candidate experience continues to be underpinned by a fair and robust reasonable adjustments process, in collaboration with our Occupational Health colleagues, and other expert organisations.

Contact us

Please let us know if you require any reasonable adjustments.

Contact the recruitment team by:

Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17:30)