General Assistant

Thomas Franks Ltd.; Bristol; On-site; GBP 20,000 - 30,000

Job description

A coeducational day school in Bristol with a separate nursery and prep school, catering for around 900 students and teachers daily. Our catering offer includes a morning snack, lunch served in the main dining hall, and a sixth form café serving tea, coffee, pastries, and hot snacks. This location has a high-end hospitality environment and operates Monday to Friday, with catering for match teas only on Saturday. Additional benefits include the use of an on-site gym and free parking facilities.

We have a fantastic opportunity for you as General Assistant to join our team in Bristol.

Saturday Role working 08:30 - 16:30 with additional opportunities to work events and cover hospitality throughout the academic year.

You will ideally have previous experience working within a fast-paced catering environment and enjoy working with a great team for a company passionate about food and serving wonderful customers.

Key responsibilities:

• Support the team with serving customers, replenishing stocks, and cleaning.
• Prepare all service areas for the day's business relating to meal service.
• Prepare, set up, serve, clear, clean, and store away any food, beverage, or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs, and achieve optimum customer service delivery.
• Empty, remove, and store rubbish/recycle rubbish in the correct place.
• Be prepared to occasionally work evenings and/or weekends for functions and school events.
• Ensure company food standards are adhered to and wastage controlled.
• Follow all Food Hygiene, Health & Safety policies, and allergen control procedures.

You will have the following skills:

• Team working abilities, listening skills, and the ability to work on your own initiative.
• Impeccable personal presentation, hygiene, and behavior towards others.
• Food hygiene certificate preferred.
• Ability to be adaptable and flexible as necessary.
• Reliable, honest, and able to demonstrate an attentive approach to customer service.
• Willingness to learn new skills and take responsibility.
• Ability to manage moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food hygiene qualification.
• Demonstrate a reasonable/good understanding and use of verbal English.
• Demonstrate a reasonable/good standard of written English and reading skills.
• Similar experience in a customer and/or food preparation environment is preferred.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivaled individual training and development.
• Well-established apprenticeship program.
• Team & company social events.
• Employee assistance program.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us:

Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. Our clients and people are paramount to our daily success.

Disclaimer:

All applicants must demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. As an organization using the Disclosure Barring Service (DBS) to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a disclosure based on conviction or other information revealed. For any post in a school, please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974, and any criminal conviction, caution, or bind-over must be declared.

Diversity and Inclusion at Thomas Franks:

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented, believing that greater diversity leads to exceptional results and a better working life.