Enable job alerts via email!

GATEWAY OPERATIONS AGENT - Birmingham (Shifts)

DHL Germany

Birmingham

On-site

GBP 40,000 - 60,000

30+ days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player in logistics is seeking a Gateway Operations Agent to join their dynamic team in Birmingham. This role involves ensuring the accurate completion of export documentation, liaising with airlines and hauliers, and maintaining operational standards. With a focus on personal commitment and a diverse workplace, this opportunity offers a chance to develop your career in a global company renowned for its logistics services. If you are a proactive team player with strong communication skills and a knack for IT, this position is perfect for you to make a significant impact in a thriving environment.

Strong communication skills and ability to work as part of a team.
General IT knowledge, particularly in Windows and Office applications.

Prepare export documentation and monitor outbound shipments.
Liaise with airlines and hauliers to ensure smooth operations.
Maintain accurate data on company systems and follow procedures.

Communication Skills

Team Player

IT Generalist Knowledge

Windows

Microsoft Word

Microsoft Excel

NES/CDS System

DGF UK JOB VACANCY

GATEWAY OPERATIONS AGENT (Shifts)

Location: BIRMINGHAM

Hours: 37.5 per week (15:00 to 23:30)

Key Activities:

To be part of a small Gateway LDO AIR & ROAD Export Teams, Production of BHX Gateway/AFP paperwork/Truck planning and all related requirements for Exports.
Liaise with airlines, and Road Hauliers, UK branches DGF Warehouse plus admin duties.

Job Process:

Duties will include the following key activities:

Achieve personal and operational targets and report any problems that may affect performance i.e. prepare paperwork for customs and airlines, monitor outbound flights and EU Trucks, EU Truck Planning.
Ensure shipment procedures are followed according to operational procedures. Maintain accurate data on company systems.
Request materials and services needed to achieve targets.
Contribute to safety and hygiene standards.
IT Generalist knowledge – Windows, Word, Excel.

Specific Technical Requirements:

Prime function to ensure the accurate completion of Export Air and Road documentation.
Dealing with the warehouse and external customer queries.
Matching Export Records for export customs using the NES/CDS system.
Document splitting and Admin.
Good communicator.
Team Player.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.