Gas Lead Engineer

-; Okehampton; On-site; GBP 30,000 - 50,000; Full time

Job description

About The Role

Are you a skilled Gas Lead Engineer looking to make a difference in your community? Join LiveWest, the largest housing association in the South West, and help us provide high-quality homes and services to our customers.

As a Gas Lead Engineer, you will provide technical advice and assurance to a team of Engineers, ensuring effective and efficient installation, repairs, maintenance, refurbishment, and service delivery across the geographical area. You will play a crucial role in overseeing technical tasks, performance, and behaviours to meet high-quality standards and customer expectations.

Key Responsibilities

1. Health and Safety: Support the Supervisor in promoting health, safety, and welfare within the team. Ensure Engineers understand and fulfil their responsibilities in accordance with company policies and procedures.
2. Team Leadership: Act as the primary point of contact for the team in the absence of the Supervisor, providing technical advice and support.
3. Quality Control: Conduct pre, ongoing, and post-work inspections and audits of Engineers' work to ensure quality standards are met. Identify and action all non-conformances appropriately.
4. Customer Service: Assist the Supervisor in resolving complaints, visiting customers when necessary, and maintaining effective communication regarding work progress.
5. Fleet Management: Inspect and audit Engineers' vehicles to ensure they are maintained and used correctly and safely. Address any non-conformances appropriately.
6. Business Support: Assist operational colleagues in resolving complex problems, support cross-team working, and manage assigned technical projects within the service area.

This role involves a significant amount of auditing across the geographical area to ensure compliance and quality standards are consistently met. The ideal candidate will have strong technical knowledge, excellent communication skills, and the ability to build and maintain relationships with internal and external stakeholders.

Why Join LiveWest:

At LiveWest, we believe in creating a supportive and inclusive work environment where our colleagues can thrive. As part of the Mechanical and Electrical (M&E) team, you will have the opportunity to:

1. Make a Difference: Contribute to the well-being of our customers by ensuring their homes are safe and well-maintained.
2. Professional Development: Access ongoing training and development opportunities to enhance your skills and advance your career.
3. Collaborative Culture: Work with a dedicated and passionate team committed to delivering high-quality services.

We will consider an application from you if you are looking to work flexibly and this will be discussed at interview stage.

This role is being offered on a full-time, permanent basis working 40 hours per week.

For further information about this role, please click here to view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

To be successful in your application for the role of Lead Engineer - Gas, you will have the essential skills and experience for a level one role (please see candidate information pack) and the following role specific skills and experience:

1. Technical Expertise: Provision of technical advice and support to a remote mobile working team, across a geographical area, in the completion of their repairs, maintenance, and installation operations.
2. Communication and Relationships: Communicating and building relationships with internal/external partners and stakeholders.
3. Quality Housing/Construction Knowledge: Knowledge of quality housing/construction maintenance, repairs, and refurbishment.
4. Mobile Technology Experience: Knowledge of and experienced in the use and application of mobile technology.
5. Adaptability and Flexibility: Skills in being able to adapt and be flexible to different customer groups.
6. Health and Safety Knowledge: Knowledge of health and safety legislation and requirements when undertaking construction and maintenance activities.
7. Driving Licence: A full, valid UK driving licence is essential.
8. Desirable: Experience of working in a team within the construction/maintenance sector.

Qualifications Required:

Essential

1. Apprenticeship or qualification and/or qualified by experience in your core trade.
2. CCN1 (Domestic Core Element).
3. CENWAT1 (Domestic Gas Central Heating Boilers & Water Heaters).
4. CKR1 (Cookers).
5. HTR1 (Heaters).

Desirable

1. Water Regs WRAS - Required to complete within a reasonable timeframe after successfully passing the probation period.
2. CMDDA1 (Carbon Monoxide/ Dioxide Atmosphere and Appliance Testing).

Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.

About The Company

Our Reward and Benefits:

1. Company Van: Includes a fuel card for work-related travel.
2. Essential Equipment: Power tools provided to help you work efficiently.
3. Full Kit: Uniform and PPE supplied for your safety and convenience.
4. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
5. Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
6. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
7. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
8. Family Support: Policies designed to help you balance work and family life, including a new child payment.
9. Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
10. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
11. Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.