Garment Technologist - Wovens

Our Role

The Technologist will assist delivery of the departments KPI’s and strategy. You will be required to support drive operational efficiencies on the Department and be proactive with ideas for improvements in process.

They will ensure that:

• Initial designs and concepts are translated into workable briefs for vendors/agents to interpret effectively.
• Vendors/agents produce samples efficiently.
• Products are manufactured and delivered to TWC required standards.

What you'll be doing

• Ensure the garment construction methods are maintained to comply with the brand's high standards. Take technical ownership of all aspects of Non-softs area to ensure that the consistency of fit, construction, performance, and quality is achieved across all products while maintaining continuity of sizing in the application of grading.
• Lead the fit sessions.
• Measure and type comments in Excel.
• Discuss risk assessments at proto stage regularly with the Supplier, Designer, and Buyer as necessary.
• Monitor product returns and customer complaints and report to QA Manager and senior Technologist.
• Attend weekly Critical Path meetings with the buying team to ensure information is updated and on track.
• File technical specifications, reviews, test reports, and relevant correspondence, so that traceability exists, and demonstrate due diligence.

• Approve care labelling and testing requirements and communicate decisions to the supplier.
• Ensure all products comply with international testing and trading regulations; non-compliances must be flagged.
• Report on quality issues in accordance with product approval processes, test results, and tolerance levels. Ensure non-compliances are relayed for appropriate management decision and advise appropriate stakeholders of potential issues.
• Ensure production samples are approved with appropriate reference samples and briefs.
• Carry out regular store visits to report on the quality of fit and make of garments, and to examine competitors.
• Input product data on the required systems.
• Complete seasonal product reports for senior leadership meetings.
• Support other departments when cover is needed.
• Attend business travel visiting suppliers with buyer and/or designer where necessary.

Distribution Centre/QC liaison

• Liaise with QC warehouse team to ensure that products are inspected appropriately.
• Investigate quality issues, find solutions, and report findings to the QA manager.
• Ensure emerging issues are resolved quickly and effectively, involving supplier/agent, buyer, merchandiser, Technical Manager as necessary.
• Assist Senior Technologist in ensuring traceability of Gold Seals into the warehouse is maintained, and that progress and status of QC inspections are visible to buyer/merchandiser at all times.
• Ensure all damaged goods, manufacturing faults, transit damages, etc., are processed in an appropriate manner and that all costs are recharged to responsible parties through the DNA process.
• Ensure international compliance documentation is accessible in the central system to prevent shipping delays.

The skills and experience you’ll need

• Experience working on Outerwear, tailoring, bottoms, and denim.
• Good knowledge of yarns (natural, synthetic, and blended), their performance, and suitability for different end uses.
• Good knowledge of tailoring fabrics, such as wool, tweed, linen, and structured blends, ensuring high-end finishing.
• Good knowledge of outerwear fabrics, technical blends, waterproof materials, down-filled garments including fill power, baffling construction, insulation techniques, and ethical sourcing (RDS-certified down) fabrics.
• Good knowledge of leather and suede properties, including tanning processes, durability considerations, and construction techniques.
• Good knowledge of trouser construction, including pleating, darting, waistband finishes, and fabric behavior in different silhouettes.
• Good knowledge of denim fabrications, weight variations, and how different weaves impact fit and durability. Good understanding of dye techniques (pigment dyeing, reactive dyeing, and over-dyeing) and wash techniques (enzyme, stone, ozone, laser, and sustainable alternatives), shrinkage control, and the impact of laundering process on hand feel, color retention, seam puckering, and garment longevity.
• Strong knowledge of trouser balance, fit, and construction, with the ability to troubleshoot common fit issues. Experience in pattern cutting is advantageous but not a requirement.
• Good problem-solving and decision-making skills for production challenges.
• Appropriate degree/equivalent qualification.
• Excellent computer literacy, organizational, and communication skills.
• Willing to be adaptable and eager to learn a wide variety of skills and to be flexible across a number of product categories.
• The ability to prioritize, multitask, manage time, and work under pressure.
• Aptitude for attention to detail.
• Good decision-making and problem-solving skills.
• Professional and credible with the ability to work on own initiative.
• Understanding of garment construction, fit process, garment testing, and safety standards.
• Good understanding of UK, EU & US garment regulations.

What will make you brilliant at this role

• Collaborative team player.
• Willing to be adaptable and eager to learn a wide variety of skills and to be flexible across a number of product categories.
• The ability to prioritize, multitask, manage time, and work under pressure.
• Aptitude for attention to detail.
• Good decision-making and problem-solving skills.
• Professional and credible with the ability to work on own initiative.
• A self-starter and able to work with minimal supervision once knowledge is gained in the product category.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount - Up to 50% discount and access to regular Sample Sales.
• Holiday - 25 days rising to 28 with length of service.
• Holiday Buy – opportunity to buy up to 5 days holiday.
• Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
• Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
• Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle.
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing.
• Continued Development – We offer structured support from our own in-house Learning and Development Hub.
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility).
• Private Healthcare with additional Babylon Digital Healthcare (based on contract duration).
• Life Assurance.

Additional Benefits

• Fruit basket daily.
• Tea and coffee provided.
• Working from Home - option to work from home on Mondays and Fridays.
• Social - Christmas party/social events throughout the year.
• Seasonal Sample Sales.
• Volunteer Day - with a charity of your choice.
• Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms.

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.