Gallery Services Coordinator (31506)

Career Opportunities: Gallery Services Coordinator (31506)

Requisition ID31506-Posted -EMEA-United Kingdom

Crown Fine Art are currently recruiting for a Gallery Services Coordinator to join their fast-paced Gallery and Auction Services team.

Where you will be based

This role will be office based at our Clapham/ Stockwell offices. After probation, there is an option for hybrid working, where you can work from home 2 days a week (max.).

What is a Gallery Services Coordinator to us?

The principal objective of the role is to assist the team with the daily tasks of processing the shipments for our clients, processing data and keeping our database up to date, responding to queries, coordinating jobs with other agents and assist clients with any issues they might experience.

Our team works closely with Galleries and Auction houses known worldwide, providing them with assistance with local transports, UK exports and imports to and from various countries, customs clearance, installations and storage. We provide a large variety of services to accommodate different client request, such as air freight, road freight or sea freight.

What you will do

• Work in a vibrant team of young professionals whose goal is to deliver the highest level of service and experience to our clients.
• Daily communication with our clients, accepting booking, processing data, arranging transports based on each job specification and keeping client’s updated with their shipments status.
• Providing advice on the best transport method for individual shipments based on the type of artworks and destination.
• Keeping up to date with customs procedures for export and import shipments, and meeting the requirement standards for HMRC.
• Processing invoicing, communicating with our accounts team to ensure payments are received within agreed terms and helping the team to meet the set targets for the company.
• Actively contribute individually, and as part of the Crown Fine Art team, in the design, implementation and adherence to company and departmental strategies and policies.
• To work as part of a global Crown Worldwide team, contributing to the success of Crown.

About you

Experience

• 1 - 2 years’ experience in Fine Art Logistics, ideally within the Gallery Services sector.
• 2 - 3 years’ experience in customer services

Customer Service and Administrative skills

• Exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders.
• Well-developed administration and organisation skills with strong attention to detail.
• Able to work to set timelines to a high degree of accuracy and professionalism.
• Proficient computer skills with experience using Microsoft Office including Word, Excel, PowerPoint, Outlook, Publisher or equivalent.

Personal attributes

• Strong communication and presentation skills.
• Solution oriented approach to problem solving and decision making.
• Cultural sensitivity and awareness.
• Ability to maintain confidentiality and display tact and discretion at all times.

About us

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

What we can offer you

• Life Assurance: 1x salary cover from first day of employment up to 5 years’ service, 2x salary cover from 5 years + service, 3 x salary cover from 10 years +
• Perkbox - on-line and store reward points and savings

Our values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal opportunities
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability,marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.