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Full Time Stylist - London Chelsea

ALICE AND OLIVIA

London

On-site

GBP 60,000 - 80,000

8 days ago

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Job summary

An established industry player is seeking a passionate Stylist to join their team in London. This role involves delivering exceptional customer service while driving sales and building client relationships. You will lead the sales team, set a standard for new associates, and ensure that the store meets its sales goals. If you have a flair for fashion and a commitment to customer satisfaction, this is an exciting opportunity to make a significant impact in a vibrant retail environment. Join a dynamic team where your contributions will be valued and recognized!

Qualifications

  • Strong customer service skills with a focus on sales.
  • Ability to lead and motivate a sales team effectively.

Responsibilities

  • Lead sales team and set an example for new associates.
  • Accountable for personal sales goals and store performance.
  • Maintain professional image and grooming standards.

Skills

Customer Service

Sales Techniques

Team Leadership

Time Management

Job description

TITLE: STYLIST

REPORTS TO: MANAGEMENT

The Stylist is responsible for delivering outstanding customer service as per company standards, while generating sales and driving client and consignment businesses. The Stylist must contribute to the profitability of the store by satisfying company requirements in the areas of selling and merchandising.

JOB DESCRIPTION
RESPONSIBILITIES:
  1. Lead sales team and act as a role model for new sales associates
  2. Accountable for reaching personal sales goals and contributing to achieving the store goal
  3. Utilize company selling tools to ensure customers receive excellent customer service
  4. Maintain current product knowledge and utilize it to maximize daily sales
  5. Accountable for maintaining and updating client books with detailed information on customers
  6. Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  7. Personally maintain a UPT above company standard of 2.0
  8. Satisfy company KPI requirements
  9. Ensure image and grooming standards are professional and reflective of the brand
  10. Adhere to work schedule, blackout periods, and mandatory meetings
  11. Assist in processing and replenishing merchandise and monitoring floor stock
  12. Maintain company visual standards at all times
  13. Comply with all point of sale policies and procedures
COMPETENCIES:
  1. Customer focus
  2. Drive for results
  3. Team player
  4. Time management
  5. Personal credibility
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