Full Time Customer Care Assistant- Burnley Princess Way, Burnley

Full Time Customer Care Assistant - Burnley Princess Way, Burnley

Client:

McDonald's

Location:

Burnley, United Kingdom

Job Category:

Customer Service

EU Work Permit Required:

Yes

Job Reference:

f8c0fe789835

Job Views:

4

Posted:

14.02.2025

Expiry Date:

31.03.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is our commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include:

1. Dealing with customers and ensuring everything runs smoothly in the customer areas.
2. Making children feel welcome and handing out balloons.
3. Organising special events and looking after customers' specific needs.
4. Maintaining high standards of cleanliness in the dining area and toilets.
5. Creating a warm and welcoming atmosphere.
6. Establishing and maintaining positive communication with customers at all times.
7. Keeping the manager informed about customer satisfaction.

You will be working in a fast-moving, high-energy environment and we’re looking for a genuine smile and the ability to connect with customers to make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. The ability to maintain high energy levels while working efficiently and productively is crucial.

Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.

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Created on 14/02/2025 by TN United Kingdom.