Front Office Porter

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Recently
awarded 2 Michelin Keys, and rated number 1 by Condé Naste Readers’ Choice, The
Fife Arms Hotel, located in the village of Braemar (Scotland) is recruiting a
Front Office Porter.

As a Porter, you will consistently provide first class
service to our guests, exceeding the expectations of their experience in every
aspect of their stay.

As Porter you will be responsible for:

• Providing an exceptional guest experience from
  check-in to check out.
• Assisting guests with luggage, ensuring a
  smooth transition from the entrance to the Reception desk.
• Safely handling and transporting guests’
  luggage to their rooms or other designated areas.
• Ensuring the safety and security of guests by
  conducting regular walk abouts throughout the hotel, ensuring that fire doors
  are closed and that there are no health & safety hazards.
• Ensuring a presence on the front desk
  throughout the day, completing the Porter checklist.
• Ensuring guests requests are delivered with
  efficiency and effectivity.
• Ensuring that public areas are maintained
  clean, well-maintained, and aesthetically pleasing.

No experience? No problem. Just bring a strong work ethic, a
passion for hospitality and brilliant customer service and we’ll teach you the
rest.

You’ll be surrounded by a team with a creative flair and a
passion for brilliant service with a desire to learn and grow. All striving to
go beyond for guests, our team, and the community.

Our
successful Porter will have:

• The
  enthusiasm and willingness to learn.
• Initiative, emotional
  intelligence and strong communication and organisation skills.
• The ability to work under
  pressure.
• A passion and ambition to
  deliver exceptional experiences.
• A willingness to work to the high standards that
  are demanded from a luxury establishment.
• The
  right to work in the UK – we are unable to secure a work visa for this role.

What’s in it for you?

• 30 days holiday per
  calendar year, pro-rata.
• Free annual guest
  experience for you and a plus one.
• Enhanced pension scheme.
• Free food and drinks
  whilst on shift.
• Generous Artfarm-wide
  discounts including our properties in Somerset, Scottish Highlands, London, Los
  Angeles, New York and Menorca!
• Amazing sports and social
  events.
• Life Assurance.
• Employee Assistance
  Programme.
• Career development
  opportunities tailored around your aspirations and goals.

About Artfarm and The Fife Arms Hotel

Artfarm is a one-of-a-kind independent hospitality
company founded by Iwan and Manuela Wirth. Renowned for developing and
reinventing distinctive sites including the award-winning Fife Arms Hotel in
Braemar, Fish Shop Restaurant & Fishmongers in Ballater, The Audley Public
House & Mount Street Restaurant, and Farm Shop in Mayfair, London, Manuela
restaurants in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant
and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm
uniquely brings together art, community, education, people, and
place.

Located in the heart of Braemar, the hotel houses
46 beautifully appointed bedrooms - each one a homage to place, person, or
event with links to the area along with the stunning Albamhor Spa and some of
the most unique event spaces. Dining experiences extend to the Clunie Dining
Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving
up local beers and firm Scottish favourites, Bertie’s our glamorous and elegant
Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our more relaxed Drawing Room
– all of which celebrate the best in local ingredients and are expertly
prepared by our dedicated culinary team.