Front Office Manager

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Front Office Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. You’ll be an integral member of the management team, inspiring a vibrant team to ensure the delivery of exceptional guest service and exceed guests’ expectations.

Some of the perks you could enjoy include:

• Head of Department bonus scheme: based on our financial and your personal performances
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme
• Meals on duty
• Talent referral scheme
• Regular celebrations and events
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Front Office Manager, you will:

• Create a fun and engaged department to deliver on KPIs
• Have a passion for hospitality and be a role model
• Bring your positive energy to work
• Complete Duty Manager shifts as required

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Our HODs hold key team leadership roles, and we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe.