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Front of House Team Member

Butcombe Group

Petworth

On-site

GBP 20,000 - 30,000

28 days ago

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Job summary

Join a vibrant and award-winning establishment as a front of house team member! This role offers the chance to deliver outstanding hospitality in a stunning country pub setting, just a train ride away from major cities. You'll be part of a supportive team that values your ideas and contributions. Enjoy competitive pay, industry-leading training, and a range of exciting perks, including discounts and team events. If you're passionate about providing exceptional service and want to grow in a fun and dynamic environment, this opportunity is perfect for you!

Benefits

Cash-back platform with major retailers

Competitive hourly rate plus tips

Industry-leading training and development

75% off food on shift

Employee Assistance Program

Support for mental health initiatives

Qualifications

  • Experience in hospitality or front-of-house roles is preferred.
  • Strong communication skills and a passion for customer service.

Responsibilities

  • Deliver exceptional bar and waiting hospitality to customers.
  • Work collaboratively with the team to create a welcoming environment.

Skills

Customer Service

Teamwork

Communication

Job description

We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers.

A true country pub overlooking the stunning South Downs and just a train journey away from major cities.

What’s in it for you?

  1. The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
  2. Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
  3. The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas!
  4. A competitive hourly rate plus an equal share of great tips.
  5. Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
  6. We offer additional support and coaching from our talented managers.
  7. You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
  8. We will back with you the tools you need to do a great job and have invested significantly in our properties.
  9. The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 75% off food on shift).
  10. A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
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