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Front of House Team Member

Butcombe Group

Hungerford

On-site

GBP 20,000 - 30,000

30+ days ago

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Job summary

Join a bold and award-winning company as a front of house team member, where you'll deliver exceptional hospitality in a vibrant pub environment. This role offers the chance to work with locally sourced food and drink, receive industry-leading training, and be part of a supportive team culture. Enjoy competitive pay, great tips, and numerous perks while working in a quirky pub that celebrates the best of every season. If you're passionate about hospitality and want to make a difference, this opportunity is perfect for you!

Benefits

Competitive hourly rate

Equal share of tips

Access to cashback platform

Industry-leading training

Support from managers

75% off food on shift

Employee Assistance Program

Team parties and events

Qualifications

  • Experience in hospitality or customer service is a plus.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Deliver amazing bar and waiting hospitality to customers.
  • Contribute to a friendly and welcoming atmosphere.

Skills

Customer Service

Teamwork

Communication

Job description

We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers.

A pub to fall in love with. On the banks of the Kennet & Avon canal in the North Wessex Downs a stone’s throw from Reading and Newbury racecourse with easy access to London. Our pub is a quirky place perfect in all seasons from roaring fires in winter to summer barbeques and alfresco dining in our beautiful garden.

What’s in it for you?
  • The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
  • Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
  • The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas!
  • A competitive hourly rate plus an equal share of great tips.
  • Access to industry-leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
  • We offer additional support and coaching from our talented managers.
  • You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
  • We will back with you the tools you need to do a great job and have invested significantly in our properties.
  • The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts, and benefits (including 75% off food on shift).
  • A business that cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
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