Front of House Team Member

Crunch - #sandwich[up]rising; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job description

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space.

Key Responsibilities:

1. Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish.
2. Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy.
3. Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy.
4. Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift.
5. Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary.
6. Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders.
7. Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards.

What We Offer:

1. Competitive salary of £12.5 - £13.5.
2. Earliest shift start at 10:00 and latest finish at 22:00.
3. How many hours do you need? We work around you!
4. Flexible working hours.
5. Uniform provided.
6. Referral bonus of £300 for recommending new team members.
7. Fully structured and paid training provided.
8. Free meals while you’re on shift!
9. Opportunity to grow within the company – we’re opening new sites soon!

Requirements:

1. Previous experience in a customer-facing role (preferred).
2. Great communication and interpersonal skills.
3. Attention to detail, especially when packing orders.
4. Comfortable working with tills and handling transactions.
5. Positive and proactive attitude.
6. Able to stay calm under pressure and multitask efficiently.
7. Basic understanding of food hygiene and safety practices.

We are looking forward to hearing from you.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £12 – £13 hourly
Starting time: Immediate start!