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Front of House Team Leader

Proper Pubs - Stonegate Group

York

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

An established industry player seeks passionate Front of House Team Leaders to enhance guest experiences at a vibrant pub. This role involves coaching a dedicated team, ensuring compliance, and creating a welcoming environment for patrons. With a focus on teamwork and guest satisfaction, you'll thrive in a lively atmosphere that values community and connection. Join a leading operator in the hospitality sector that offers fantastic perks, including discounts and flexible working arrangements. If you love engaging with people and delivering exceptional service, this is the perfect opportunity for you.

Benefits

25% off food and drink
Online benefits portal
VIP entry to pubs
Hotel discounts
Flexible working
Corporate discount rates
Discounted dental insurance
Early access to wages
Award-winning development programmes

Qualifications

  • Experience in a leadership role within the hospitality industry.
  • Ability to create a welcoming atmosphere for guests.

Responsibilities

  • Support management to deliver a shared vision for the pub.
  • Ensure standards are maintained in the manager's absence.

Skills

Team Leadership
Customer Service
Communication Skills

Education

18 years or older

Job description

Location: Charles Xii

Front of House Team Leader

We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Charles Xii. Our Front of House Team Leaders support, coach, and mentor the team to ensure business success.

Can you…

  • Support the management team and work together to create and deliver your vision
  • Ensure standards and compliance are continuous in the manager’s absence
  • Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position at Charles Xii you must be 18 or over as the role involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. Charles XII is the closest pub to the University of York, located in Heslington. It offers a large beer garden to the rear with car parking facilities available, whilst remaining traditional and cosy inside. Our guests can also bring along their four-legged friends.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award winning development programmes

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Charles Xii directly.

Job Reference: CY1254510 YorFOHTL

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