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Front of House Team Leader

Proper Pubs - Stonegate Group

Stevenage

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

Join a vibrant and welcoming pub environment as a Front of House Team Leader! This role is perfect for those who thrive in a dynamic setting and enjoy creating memorable experiences for guests. You will lead and mentor a passionate team while ensuring high standards of service and compliance. With a focus on teamwork and guest satisfaction, this position offers the chance to be part of a leading pub operator in the UK, where your contributions will be valued and rewarded. If you love engaging with people and are ready to take on a leadership role, this opportunity awaits you!

Benefits

25% off food and drink via MiXR App
Online benefits portal discounts
VIP entry to Pubs and Bars
Stonegate Hotel Discounts
Flexible working
Corporate Discount Rates at David Lloyd
Discounted Dental Insurance
Early access to earned wages via Wagestream
Award winning development programmes

Qualifications

  • Must be 18 or over due to alcohol sales.
  • Experience in a Front of House role is essential.

Responsibilities

  • Support management and deliver a vision for the team.
  • Ensure compliance and standards in manager's absence.
  • Create a welcoming atmosphere for guests.

Skills

Team Leadership
Customer Service
Coaching and Mentoring

Education

None specified

Job description

Location - Draper Arms

Front of House Team Leader

We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Draper Arms. Our Front of House Team Leaders support, coach and mentor the team to ensure business success.

Can you…

  • Support the management team and work together to create and deliver your vision
  • Ensure standards and compliance are continuous in the manager’s absence
  • Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position at Draper Arms, you must be 18 or over as the role involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. Drapers Arms, Stevenage is a friendly venue offering delicious food, great drinks, and unforgettable experiences for our guests.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award winning development programmes

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Draper Arms directly.

Job Reference: DO1253799SteFOHTL

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