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Front of House Team Leader

Proper Pubs - Stonegate Group

London

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

An established industry player is seeking passionate Front of House Team Leaders to enhance guest experiences at the Gander Inn. This role is perfect for individuals who thrive in a lively pub environment, enjoy mentoring teams, and are dedicated to providing exceptional customer service. With a focus on creating a welcoming atmosphere, you'll play a crucial role in ensuring the pub's success while enjoying perks like discounts and flexible working arrangements. If you love connecting with people and making every visit memorable, this opportunity is for you!

Benefits

25% off food and drink via MiXR App
Online benefits portal discounts
VIP entry to Pubs and Bars
Stonegate Hotel Discounts
Flexible working
Corporate Discount Rates with David Lloyd
Discounted Dental Insurance
Early access to earned wages via Wagestream
Award winning development programmes

Qualifications

  • Must be 18 or over to sell alcohol.
  • Experience in a supervisory role is essential.

Responsibilities

  • Support management to create and deliver a vision.
  • Ensure compliance and standards during manager's absence.
  • Create a welcoming atmosphere for guests.

Skills

Team Leadership
Customer Service
Coaching and Mentoring
Compliance Standards

Education

None specified

Tools

MiXR App

Job description

Location - Gander Inn

Front of House Team Leader

We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Gander Inn. Our Front of House Team Leaders support, coach and mentor the team to ensure business success.

Can you…

  • Support the management team and work together to create and deliver your vision
  • Ensure standards and compliance are continuous in the manager’s absence
  • Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position at Gander Inn you must be 18 or over as the role involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Gander Inn is located just outside the centre of Sutton. Our guests can enjoy quiet dining or atmospheric drinks after work. We show all the live sport which can be seen from all areas of this pub; when the big games are on, our 2 big screens draw in a great crowd. Our entertainment varies, ranging from solo artists, bands, and tribute acts to our customers' favourite karaoke.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award winning development programmes

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Gander Inn directly.

Job Reference: GS1219036SutFOHTL

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