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Front of House Team Leader

Proper Pubs - Stonegate Group

Ipswich

On-site

GBP 20,000 - 30,000

Full time

20 days ago

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Job summary

An established industry player is seeking a Front of House Team Leader to inspire and lead a dynamic team at a traditional pub in Ipswich. This role is perfect for someone who thrives in a lively environment and is passionate about delivering exceptional guest experiences. You'll work closely with management to ensure smooth operations and create a warm atmosphere for patrons. If you enjoy being part of a vibrant team and have a knack for hospitality, this opportunity offers a chance to shine and develop in a supportive setting, all while enjoying great perks and benefits.

Benefits

25% off food and drink for you and friends
Online benefits portal with discounts
VIP entry to Pubs and Bars
Stonegate Hotel Discounts
Flexible working
Corporate Discount Rates
Vitality Healthcare
Discounted Dental Insurance
Early access to earned wages
Award winning development programmes

Qualifications

  • Experience in leading and motivating a team in a hospitality setting.
  • Ability to foster a welcoming environment for guests.

Responsibilities

  • Lead and motivate the team to enhance guest experiences.
  • Maintain smooth operations and ensure consistency.

Skills

Team Leadership
Guest Experience Management
Operational Consistency
Communication Skills

Job description

Location - Plough

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Plough.

Can you…

  1. Work alongside the management team to bring our shared vision to life.
  2. Help maintain smooth operations and consistency.
  3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Plough in Ipswich is a traditional city centre pub, ideal for our guests to enjoy a quiet drink, a business lunch, or simply somewhere to relax after work. There is a large split-level main bar with a separate restaurant, patio, and other seating areas. We are also extremely popular with football supporters on match days.

What's in it for you?

  1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  3. VIP entry to our Pubs and Bars
  4. Stonegate Hotel Discounts
  5. Flexible working
  6. David Lloyd Corporate Discount Rates
  7. Vitality Healthcare
  8. Discounted Dental Insurance
  9. Wagestream – Early access to your earned wages
  10. Award winning development programmes

To be considered for the Front of House Team Leader position at Plough you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Plough directly.

Job Reference: PI1271449IpsFOHTL

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