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Front of House Team Leader

Stonegate Company Ltd.

Gloucester

On-site

GBP 20,000 - 30,000

Full time

18 days ago

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Job summary

An established industry player is seeking a passionate Front of House Team Leader to inspire a dedicated team and create memorable experiences for guests. This role involves leading operations at a vibrant venue known for its great atmosphere, diverse offerings, and commitment to exceptional service. The ideal candidate will thrive in a dynamic environment, engaging confidently with guests and ensuring that every visit is enjoyable. Join a company that values its team members and offers a range of rewards and benefits, making it a fantastic place to grow your career in hospitality.

Benefits

25% off food and drink
Online benefits portal
VIP entry to Pubs and Bars
Hotel Discounts
Flexible working
Corporate Discount Rates
Vitality Healthcare
Discounted Dental Insurance
Early access to earned wages
Award winning development programmes

Qualifications

  • Experience in leading teams and delivering excellent guest experiences.
  • Ability to foster a welcoming environment and maintain operations.

Responsibilities

  • Lead and motivate the front of house team to enhance guest experiences.
  • Ensure smooth operations and a welcoming atmosphere for guests.

Skills

Team Leadership
Customer Service
Communication Skills
Problem Solving

Education

None specified

Job description

Location - Abbey

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Abbey.

Can you…

  1. Work alongside the management team to bring our shared vision to life.
  2. Help maintain smooth operations and consistency.
  3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live, it’s on, and we are the place to watch it. The Abbey, Gloucester is a great place for guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food. We offer Sky Sports & BT Sports, making The Abbey a great viewing platform for all sports.

What's in it for you?

  1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  3. VIP entry to our Pubs and Bars
  4. Stonegate Hotel Discounts
  5. Flexible working
  6. David Lloyd Corporate Discount Rates
  7. Vitality Healthcare
  8. Discounted Dental Insurance
  9. Wagestream – Early access to your earned wages
  10. Award winning development programmes

To be considered for the Front of House Team Leader position at Abbey you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Abbey directly.

Job Reference: AG1278350GloFOHTL

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