Front Of House Officer

About the role

Title - Front of House Officer

Pay Rate - £12.00

Location - Kincardine

Shift Timings - 4 days on, 4 off, 4 nights on, 4 off

Must have:

1. Valid SIA licence
2. Good customer service and communication skills
3. Experience within a similar position is preferred
4. 5-year checkable work history

Duties:

1. Ensure all instructions, both written and verbal are adhered to
2. Reception duties within the Gatehouse, only allowing access to authorised personnel
3. Report any issues to the supervisor or duty manager
4. Always conduct yourself in a professional manner
5. Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets
6. Provide a point of contact and information centre to staff and visitors
7. Respond to emergencies
8. Deal with conflict in an appropriate manner if required
9. Write up incidents to the standard expected by Management
10. Carry out ID checks
11. Be vigilant to the Health and Safety risks
12. Excellent communication skills to all levels - verbally, written, phone and by security radios
13. Can work effectively as part of a team or can work on own initiative
14. A positive attitude to dealing with people and taking on challenges

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognise that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.