Front of House Crew

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Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 6 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.

The Role:

Looking for the most vibey and service-minded people to join our front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk!

This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.

You will likely have:

1. Outgoing and energetic personality
2. Excellent attention to detail
3. Good organisational skills
4. Positive, active and team-oriented approach to work
5. The ability to multi-task in a fast-paced environment
6. Good command of the English language

What’s the job like?

Our front-of-house team are friendly and social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. Because we believe everyone plays a part in giving our guests a great experience, we distribute our tips equally to everyone on the shift whether you served the food or made it! This means you will get approximately £2 extra per hour in tips no matter the role! As you’d expect, evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too!

You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; 2 of our General Managers started their careers with us as Kitchen Porters!

The package:

• 50% off food at any Vapiano restaurant for up to 4 people once a month
• Free meals while working
• Company pension scheme
• Benefits website (Vcare) with discounts on lots of major retailers (Apple, Odeon and many more!)
• Cycle to work scheme
• 28 days holiday per year
• A share of tips
• Annual team party and plenty of social events
• Regular incentives and competitions
• Employee Assistance Programme
• 24/7 phone line for a Private GP
• Fun skills development with access to our gamified learning platform
• Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)