Front Desk Receptionist

Category: Human Resources

Career Level: Student (Undergraduate/Graduate)

Experience: 1 Year

Required Qualification: Graduate

Requires Traveling: Yes

Salary: 3800 - 4500 GBP

Salary Type: Per Month

Total Vacancies: 5

Description

We require the service of a Receptionist, a responsible and very sociable individual, ready to develop and grow with us. If you are interested, responsible, and have an active personality, and truly love socializing, we will be glad to accept you into our team!

Responsibilities:

• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and other departments.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Demonstrate a high level of customer service at all times.
• Attend appropriate training courses when required, and assist with the Night Team’s training and development efforts.
• Demonstrate knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties.

Qualifications, Experience and Requirements:

Preferred Language of Resume/Application: English.

1 year minimum proficiency experience.

Experience with Hotel or Hospitality and Tourism.

Ability to work under pressure.

Ability to work independently or in teams.

Experience in communication and good conduct.

Extensive knowledge of hotel policies and procedures.

Customer service and leadership skills.

The Employee is eligible to receive a semi-annual discretionary bonus of up to a target of 45% of your Base Eligible Earnings as defined in the Company's Bonus Plan. Based on your performance, you can over-achieve your bonus target pursuant to the Company's Bonus Plan.

Employee shall be afforded Health Insurance and Retirement (Pension) Plan in accordance with the prevailing market practice in the United Kingdom and the applicable laws and regulations.

Employee shall be entitled to up to thirty (30) days of Paid Vacation/Leave (plus Bank Holidays) in any given calendar year provided that Employee remains a full-time employee during such period of time.

Application Process

Interested candidates should forward or attach their current CV/resume via email to the Human Resources Department of the Shangri-La Hotel, The Shard, London for fast processing of application and consideration.

Disclaimer

Vacancies.ae is an exclusive platform that aims to help jobseekers and employers connect. We restrict any endorsements that demand money and strictly advise against sharing personal or bank-related information. If you notice any deception or fraudulent activity, kindly send us an email at support@vacancies.ae.