Front Desk Clerk (Full Time)

Allcare Home Health; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job description

IMMEDIATELY HIRING for Front Desk Position Full time. Great with Customer Service, friendly and able to multi-task.

Self-starters in-home health who are fast learners and highly trainable are welcome to apply! Willing to accept an ENTRY LEVEL position.

We're looking for self-starters who are willing to be trained and grow with the company. This opportunity is ideal for people who have a good focus on details and patience in dealing with patients' and nurses' issues inquiries.

Essential Functions:

1. Answer incoming calls promptly, taking messages and directing calls to relevant healthcare professionals.
2. Communicate with care team members (field clinicians) regarding patient updates, schedule changes and any important information.
3. Great organization skills.
4. Types accurately.
5. Calling patients or caregiver for confirmation of visit at home.
6. Maintain a clean and organized reception area, and perform other administrative tasks as needed.

Job Requirements:

1. Some college or equivalent.
2. Excellent Communication Skills: Ability to clearly communicate with patients, field clinicians, and other staff members both verbally and in writing.
3. Strong Organizational Skills: Efficiently manage multiple tasks and prioritize work to maintain a smooth workflow.
4. Customer Service Focus: Provide exceptional customer service to patients and their families.
5. Non-licensed nursing background required for quality assurance.
6. At least 45 - 50 wpm typing speed.
7. Attention to Detail: Accurately input patient information and maintain detailed records.
8. Understanding of basic medical terminology, HIPAA regulations regarding patient privacy and confidentiality, Healthcare insurance verification process, and Home health care services and procedures.
9. Good computer skills including knowledge of MS Office Applications.
10. Willing to grow with our company.
11. Can work INDEPENDENTLY without the need for too much supervision.
12. A GOAL-SETTER.
13. PRODUCTIVE.
14. ORGANIZED.
15. PATIENT.
16. And love dealing with people in a fast-paced environment.
17. Must have the ability to identify and efficiently solve problems in a timely manner.
18. Occasional flexibility with time.

APPLY NOW! Attach your RESUME (.PDF or .DOC format) to this job posting (it's a MUST).

SUBMIT VALID CREDENTIALS:

1. State ID or driver's license.
2. SS No.
3. Proof of authorization to work, if applicable.

ATTACH RESUME FOR FASTER PROCESSING OF YOUR APPLICATION!

ABOUT ALL CARE GROUP OF HOME HEALTH PROVIDER:
All Care Group of Home Health Provider is “Committed to Caring.