French speaking Customer Care

Very well-established company with an international presence

Responsibilities

French speaking Customer Care
Location: Croydon
Salary: Up to £27,000 depending on experience
Ref: 167FR

Main duties:
Offer support to customers while managing the service offered to them

The Role:
– Answer telephone calls from customers and assist them in an efficient and professional manner
– Occasionally meet customers face to face
– Ensure compliance with country regulations
– Data inputting and ensuring the database is kept updated
– External visits as and when required

Candidate's Profile

– Fluent in French (both written and verbally) – Required
– Excellent communication skills both in English and French
– Flexible to work occasional weekends and late shifts
– Empathetic candidate with the ability to stay self-motivated and positive
– Strong attention to detail