French Plus Another EU Language Customer Service Representative

Park Street People; Watford; On-site; GBP 25,000 - 35,000; Full time

Job description

An internationally renowned company is seeking a Customer Service Representative with French plus another EU language skills to join their team on a full time, permanent basis.

Utilising your English, French and German OR Polish OR Spanish OR Italian language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

1. Providing exceptional customer service via phone and email in the French and the other language.
2. Assisting with customer enquiries and resolve any issues with a friendly and positive approach.
3. Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction.
4. Coordinating with couriers to oversee and track shipments.
5. Maintaining accurate records and ensuring that all customer interactions are well-documented.

The ideal candidate will have a proven track record of success working within a customer service role, possess excellent communication skills, and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.