Enable job alerts via email!
French or Spanish speaking Customer Service Advisor
French Selection UK
Derry/Londonderry
On-site
GBP 60,000 - 80,000
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking a French or Spanish speaking Customer Service Advisor to join their dynamic team. In this role, you will provide exceptional customer service to clients across Europe, assisting with first-time buying issues and analyzing customer trends. Your strong problem-solving skills and ability to collaborate with internal teams will be key to maintaining excellent client relationships. This position offers a unique opportunity to work in a vibrant environment where your contributions will directly impact customer satisfaction and operational success. If you are passionate about customer service and fluent in French or Spanish, this role is perfect for you.
Qualifications
- Fluency in French or Spanish is essential, with German as a plus.
- Experience in customer relations and strong problem-solving skills required.
Responsibilities
- Provide exceptional customer service and assist clients with inquiries.
- Analyse customer trends and support auction operations as needed.
Skills
Fluent in French
Fluent in Spanish
Problem-solving skills
Workload management skills
Education
Experience in customer relations
Tools
Outlook
Word
Excel
Job description
French or Spanish speaking Customer Service Advisor
Ref: 728RE
Company Profile
Leading international capital equipment trader
Responsibilities
French or Spanish speaking Customer Service Advisor
Location: Londonderry
Salary: £28,000 per annum
Ref: 728RE
Main duties:
Provide exceptional customer service by assisting new clients, resolving first-time buying issues, analysing customer trends, supporting auctions, and collaborating with internal teams.
The role:
– Provide high-quality customer service to new and existing clients in Europe
– Assist first-time customers with deposit and bidder number allocation
– Analyse data to identify new customer trends
– Support auction operations as needed
– Collaborate with other departments to maintain strong working relationships
– Some travelling to Europe may occur, particularly France and Spain
Candidate's Profile
– Fluent in Spanish or French (written and spoken)
– Additional fluency in German – Advantageous
– Previous experience in customer relations
– Strong problem-solving and workload management skills
– Proficiency in Outlook, Word, and Excel
– Ability to compile and present data reports
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
Similar jobs
Customer Success Manager
Only for registered members
Remote
GBP 40 000 - 70 000
Account Manager, French Speaking Commercial / Go-to-Market Corsearch, London
Only for registered members
London
Remote
GBP 40 000 - 80 000
Head of Regulatory Affairs AI & P2P (100% remote UK)
Only for registered members
London
Remote
GBP 60 000 - 120 000
Hebrew speaking Customer Service Advisor
Only for registered members
Manchester
Hybrid
GBP 60 000 - 80 000
New Business Lead Generation/Inside Sales (Nordics, French, Spanish and Italian speaking)
Only for registered members
Remote
GBP 60 000 - 80 000
Head of Regulatory Affairs (100% remote - UK)
Only for registered members
Remote
GBP 60 000 - 100 000
Account Executive, SMB - Middle East and North Africa (Arabic/Hebrew Speaking)
Only for registered members
Remote
USD 74 000 - 168 000
job faster
