Freight Operations Co-Ordinator

We are actively looking to engage with either experienced freight forwarders or graduates with a passion for freight forwarding and shipping for a new role as a Freight Operations Co-ordinator in Southampton.

Client Details

My client is a market-leader in the shipping industry and has offices based across the world including the Americas, Africa, and the Far East, with a regional head office based in Europe. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost-effective & time-sensitive.

Job Description

As a Freight Operations Co-ordinator, you will report to the International Freight Operations Manager on a daily basis. You will be responsible for the following areas across the Southampton office:

1. Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping, and customs documentation.
2. Documents of Operations and transportation (booking, airway bills, and loading confirmation).
3. Nominating carriers, airlines, and GSA in line with rates, OTIF value, and customer requirements in line with a variety of INCOTerms.
4. Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation, etc.).
5. Customer rate analysis on route guidance, whilst monitoring and securing allocations and operational efficiency.
6. Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.

The Ideal Candidate

The successful candidate will have an expansive background in ocean and air freight forwarding across both import and export. Additionally, you could be a graduate looking to gain your first role within the Freight Forwarding industry. The ideal Freight Operations Co-ordinator will have the following skills and experience:

1. 1+ years' experience in freight forwarding in either air, sea, or road freight forwarding.
2. Experience of pricing, quotation, and planning customer deliveries across air & road freight.
3. Desirable experience of customs compliance.
4. Excellent customer service experience.
5. Knowledge of INCOTerms is advantageous.
6. Commutable to Southampton.

What's On Offer?

1. £28,000-£34,000 basic salary.
2. Company-wide profit bonus up to £5k per annum.
3. 32 days annual leave.
4. Comprehensive company benefits account.
5. Large opportunities to progress knowledge and job banding.