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Freight Coordinator

Swift Specialist Recruitment Ltd

Coventry

On-site

GBP 25,000 - 35,000

Full time

13 days ago

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Job summary

An established logistics company is seeking a Freight Coordinator to enhance their team. This role involves quoting and organizing emergency transport solutions for UK and European clients while ensuring client satisfaction through regular communication. The ideal candidate will possess strong logistical planning abilities, excellent customer service skills, and a good understanding of EU regulations. The company offers a supportive environment focused on innovation and technology, along with opportunities for training and career development. Join a dynamic team and make a significant impact in the logistics sector!

Benefits

Training and career development
Focus on innovation and technology
Teamwork
Excellent pay
Individual performance bonus
30 days holiday
Company pension

Qualifications

  • Experience in planning emergency transports is highly desirable.
  • Excellent customer service skills and telephone manner are essential.

Responsibilities

  • Quoting and organising emergency transport solutions for clients.
  • Ensuring client satisfaction with regular updates and accurate invoicing.

Skills

Emergency transport planning
Logistical solutions planning and execution
Customer service
Excellent telephone manner
IT skills
Knowledge of EU road transport regulations
Understanding of customs

Job description

Swift Specialist Recruitment are looking for a Freight Coordinator (Air & Road) to join the team of one of our trusted clients, who are an established logistics company providing bespoke expedited transport solutions via road and air to its global clients.


Job Requirements
  1. Quoting emergency transport solutions to our UK and European clients
  2. Chasing quotes via phone to ensure maximum conversion to sales
  3. Organising emergency transport solutions to our UK and European clients
  4. Ensuring client satisfaction throughout the contract via regular updates
  5. Keeping invoices and PODs up to date, ensuring clients are regularly informed
Desirable Skills
  1. Experience in planning emergency transports
  2. The ability to plan and execute logistical solutions
  3. An excellent telephone manner and experience in customer service/sales
  4. Excellent IT skills
  5. Knowledge of the EU regulations for road transport
  6. An understanding of customs
What's On Offer
  1. Training and career development
  2. Focus on innovation and technology
  3. Teamwork
  4. Excellent pay
  5. Individual performance bonus
  6. 30 days holiday
  7. Company pension

Please note this position has a rotating shift pattern:

Monday - Friday, Week 1: 7am - 4pm, Week 2: 10am - 7pm

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