Freight Coordinator

Raspberry Pi (RPi) is looking for a Freight Coordinator to join our commercial department’s busy supply chain team. The role is based in the Cambridge office, where you’ll be expected to work at least four days per week. However, five in-office days per week are encouraged.

Reporting to: Freight Manager

The Freight Coordinator’s role is mainly to coordinate between freight forwarders, stakeholders, and the RPi team to ensure imports and exports run smoothly and efficiently, making sure to keep records up to date and communicate any changes.

Main Duties

1. Freight tasks:
1. Managing imports from suppliers:
1. Tracking shipments
2. Managing documentation and clearance instructions
3. Working with the warehouse team to receive goods
4. Working with suppliers on freight choices
2. Managing exports to customers:
1. Booking jobs with freight forwarders or couriers
2. Managing documentation and clearance instructions
3. Communicating progress and issues with customers and internal sales teams
4. Working with the warehouse team to organise collections
5. Liaising with couriers (DHL/UPS/FedEx) for clearance instructions and clearance details (on imports and exports)
6. Providing couriers with any information needed for clearance
7. Liaising with couriers for tracking and tracing
8. Coordinating between customers, sales, and couriers about returns, redirections, or destruction
9. Raising claims with couriers on damaged or lost shipments
10. Communicating updates to the sales team
11. Loading parcel shipments on couriers’ websites for return

Skills

1. Organised
2. Able to work on own initiative and as part of a team
3. Ability to interpret data

About Raspberry Pi

Founded as a charity in 2012, Raspberry Pi now operates as two organisations in two separate locations: here at Raspberry Pi Ltd, we build the UK’s best-selling computers and microcontrollers, alongside other products, and develop the software that supports them. Our friends at the Raspberry Pi Foundation run a charitable enterprise focused on developing computing and digital skills in people of all ages.

Raspberry Pi computers and microcontrollers are used everywhere, from challenging embedded environments to enterprise and edge applications.

Requirements

The candidate will have relevant experience in a supply chain or freight company.

Additional benefits include a generous pension scheme, life assurance, private medical insurance, and critical illness cover.