Freelance E-Commerce Manager

Location: London, UK
Type: Freelance, Temporary (Duration: One month or more, to be agreed upon)
Reports to: CEO
IMMEDIATE START

About OMNES:
OMNES is a modern, sustainable, and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear, and think about fashion. We focus on timeless designs with playful pops of print and color, and a considered approach to how our pieces fit bodies of all shapes and sizes. Founded in London in 2021 by Jordan Razavi, OMNES addresses the gap in access to sustainable wardrobe choices caused by ‘green premiums’.

The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. OMNES strives to act as a responsible global citizen, treating the Earth with respect and aiming to contribute to its repair. By improving the ways fashion operates, we believe we can make a truly positive difference to the future of our planet and global community.

Role Overview:
OMNES is seeking an experienced and dynamic Freelance E-commerce Manager to lead and scale our online retail operations during a critical growth period. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. This freelance position offers flexibility in terms of duration, with the possibility of extension based on performance and business needs.

Key Responsibilities:
• Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices.
• Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience.
• Performance Optimization: Analyze key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention.
• Digital Marketing: Collaborate with the marketing team to design and execute digital marketing campaigns that drive traffic and sales.
• Customer Experience: Enhance the online shopping experience by implementing user-friendly features and promptly resolving any customer service issues.
• Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management.
• Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth.

Qualifications:
• Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector.
• Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies.
• Analytical Skills: Ability to analyze data and translate insights into actionable strategies.
• Leadership: Proven track record of working with and guiding cross-functional teams.
• Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices.

What We Offer:
• Competitive freelance compensation.
• Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry.
• Collaborative and inclusive work environment.
• Potential for ongoing projects and a future permanent role, depending on business needs and performance.

Join us at OMNES and be part of the change. Together, we can make fashion better.