Free Customer Service and PSD training for Unemployed Londoners - Starts 4th March

Fully Funded Accredited Customer Service & Personal Development Programme

Valued at £2,200 – Commencing 4th March

Enhance your career prospects with this fully funded, remote training programme, designed to equip you with essential skills in customer service and personal development. Gain two NCFE-accredited qualifications and access exclusive employment opportunities – at no cost to you.

Why Enrol in This Programme?

• Fully funded training valued at £2,200
• Two industry-recognised NCFE qualifications to enhance your CV
• Guaranteed job interviews with employers offering roles at the London Living Wage or above
• Expert coaching and employment support to guide you towards career success

Programme Overview

Participants will achieve two accredited qualifications, designed to enhance employability and professional development:

NCFE Level 1 Certificate in Personal and Social Development

This course focuses on key skills to support career growth and workplace success:

• Self-Development – Reflect on your skills and behaviours to maximise your potential
• Goal Setting – Develop effective strategies to define and achieve your career objectives
• Teamwork & Communication – Build confidence in working collaboratively
• Personal Identity & Diversity – Foster an understanding of inclusivity and self-awareness
• Financial Management – Strengthen budgeting and financial planning skills

NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

Gain essential knowledge to excel in customer service roles within the hospitality sector:

• Delivering Outstanding Customer Service – Learn how to exceed customer expectations
• Team Collaboration – Develop the skills to work effectively within a professional environment
• Professional Standards & Workplace Etiquette – Understand industry expectations for behaviour and presentation
• Legal & Compliance Awareness – Gain insight into key regulations affecting the hospitality industry

Eligibility Criteria

To qualify for this fully funded programme, applicants must:

• Be a resident of a London borough
• Be aged 19 or over
• Be currently unemployed
• Have the right to live and work in the UK (please note, Student Visa holders are not eligible)

Limited Places Available – Apply Now

Due to high demand, spaces on this programme are limited. Early application is recommended to secure your place.

Programme start date: 4th March
Receive £2,200 worth of accredited training at no cost
Access exclusive employment opportunities with guaranteed interviews
Benefit from dedicated coaching and career support

Take the next step towards your professional success. Apply today to secure your place.