Fraud Strategy Analyst

GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

This role sits within the Fraud Strategy team at GoCardless. We manage the Fraud Domain - a permanent working group across teams whose work helps to manage our fraud risk.

Our mission is to enable secure, accelerated growth for GoCardless, by:

1. Managing the financial risk posed by fraud losses - acting with the right level of urgency to stop funds being stolen by bad actors
2. Helping power our commercial growth by enabling organic top line growth for good merchants
3. Future-proofing our approach to risk management by working to ensure it is robust, nimble and scalable

You’ll play a key role in the design, implementation and management of our fraud detection policies from scratch; building data features and creating rules and alerts to help us enable the business to grow by managing risk effectively. Seeking out indicators of fraudulent activity, you’ll work closely with internal and external partners to ensure that we have access to the information we need to spot fraudulent activity.

What excites you

• Designing, testing and implementing fraud detection rulesets and scoring to manage our fraud risk and enable business growth
• Developing data features and backtesting to determine efficacy via our systems and tools
• Partnering with our investigations team to maximise the efficiency and effectiveness of our processes
• Hypothesising fraud risk mitigants and working with our governance and operations team to test new approaches
• Taking the lead on high priority analytical projects, collaborating with our product development teams, engineers and data scientists to deliver results
• Keeping abreast of our analytical capabilities and working to enable collection, storage and access to the data we need to manage fraud risk.

What excites us

We would expect you to be able to wield your analytical skills to develop and maintain policies in line with the team’s strategic direction. You’re comfortable taking initiative and working independently, whilst communicating effectively with your stakeholders and project contributors.

We’d love to hear from you if:

• You savour the continuous challenge of developing fraud risk policies, and are proactive in thinking about the next move.
• You have excellent analytical skills and have worked in SQL and/or BI tools in previous roles.
• You excel at driving action through to completion; managing projects and a wide range of stakeholders to maximum effect.
• You exhibit great attention to detail whilst keeping a high-level vision.
• You like keeping to deadlines, even when you set them yourself.
• Your organisational, communication and writing skills are first class.

Bonus points if:

• You’ve got knowledge of the payments space, the key players and networks.
• You have experienced a fast-growth journey (in a company growing 50%+ YoY).

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
• Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
• Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave - to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.