Fraud Data Analyst

As a Fraud Data Analyst within the Intelligence Team, you will be working with counter fraud databases, counter fraud rules, data analysis, and MI reporting. You will be working closely with the counter fraud department to produce and manage a wide range of fraud performance-based data extracts. Your skill set will support the decision-making of our company’s counter fraud strategy from point-of-quote through to claims.

Working hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm

What you will be doing:

• Produce MI reports which provide insights such as trends, benchmarks, false positives, and fraud rates.
• Manipulate, analyse and interpret complex data sets extracted from a range of claim, policy and fraud systems.
• Create data dashboards, graphs, and visualisations.
• Assist in the promotion of data integrity across the business.
• Contribute to the continued optimisation of fraud products & controls.
• Provide continued feedback and analysis of counter fraud rule sets and risk models.
• Understand the fraud landscape and develop counter-fraud solutions.
• Ensure strict adherence to company policies such as TCF, GDPR and FCA regulations.

What we are looking for:

• Attention to detail and highly organised.
• Confident presenting complex information in a clear and concise manner.
• Advanced user of Microsoft Excel (Essential).
• Advanced user of SQL (Essential).
• Experience using Power BI is desirable.
• Knowledge of fraud and counter-fraud systems such as SIRA is desirable.
• Display a good understanding of the insurance industry and the data we process.
• Ability to work to deadlines.

About Acorn Insurance:

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance, we provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
• Additional Buy & Sell Holidays.
• Company Sick Pay Scheme.
• Company Paid Maternity & Paternity Leave.
• Generous Company Pension Scheme.
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP).
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow".
• Fresh fruit deliveries twice a week.
• £250 Refer a friend bonus.
• Cycle to work scheme.
• Free eye test vouchers and a contribution towards the frames.
• Regular Employment Engagement including ongoing competitions with fantastic prizes.

The Acorn Group is a Great Place to Work 2024/5.

A record number of Acorn employees completed the survey. The results overwhelmingly revealed that the group is welcoming, supportive and a great place to forge a career.

There is always room for improvement though. We have big plans to improve even further in 2025.

All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard.

Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.