Fraud Advisor - Join A Major UK Bank

Fraud Advisor - Join a Major UK Bank.

Location: Middlesbrough

Pay: £12.48/hour + Benefits

We're Hiring!
Are you ready to take the next step in your career? Our client, a leading UK bank, is looking for Fraud Advisors to join their team and help protect customers from fraud. If you're a problem-solver who thrives in a fast-paced, people-first environment, this could be the perfect opportunity for you!

About the Role

As a Fraud Advisor, you'll play a key role in investigating fraud claims, supporting customers, and working alongside a dynamic, passionate team. You'll get hands-on experience solving real-world problems, using cutting-edge tools, and building a rewarding career in fraud investigation.

What You'll Be Doing

1. Investigate fraud claims and build detailed timelines of events.
2. Work directly with customers to resolve issues while maintaining a professional, empathetic approach.
3. Collaborate with other banks and institutions to prevent fraudulent activity.
4. Make decisions in line with policies and regulations, ensuring fair outcomes for all.

What We're Looking For

1. A passion for delivering exceptional customer service.
2. Quick learners who adapt easily to fast-paced environments.
3. Problem-solvers with great attention to detail and a desire to grow.
4. Dependable individuals looking to build a career, not just find a job.

Why Work With Us?

1. Competitive Pay - £12.48/hour with Fortnightly Pay.
2. Career Growth - Unlock opportunities for training and advancement.
3. Work-Life Balance - 37.5 hours per week with a flexible schedule.
4. Amazing Perks:

• Refer-a-Friend Bonus (£750 per referral).
• 29 days of annual leave (increasing with tenure).
• Health shield healthcare cash plan, private medical and dental insurance.
• Casual dress code, free parking, and on-site facilities.

Schedule

Full-time, permanent position: Shifts available between 8 am-10 pm, Monday to Sunday.

Diversity & Inclusivity

Our client is committed to creating an inclusive workplace that values diversity. Applications are welcomed from individuals of all backgrounds. (Please note: background checks, including credit and criminal records, are part of the recruitment process.)

Start Date: 20 January