Fragrance Specialist - Selfridges Manchester Exchange

Fragrance Specialist

Location: Selfridges Manchester Exchange

Contract: Permanent, 35 hours/weekly, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.

Your role @CHANEL:

Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. You will provide a continued and elevated focus on CHANEL fragrance, delivering expert consultations which immerse clients further into the brand.

You will need to take the lead and drive sales of CHANEL fragrance, and promote makeup and skincare.

What impact you can create at CHANEL:

• Create an exceptional experience for our clients which is authentic and tailored to their personal needs
• Contribute to the brand's growth in the Fragrance market by acting as an ambassador
• Demonstrate the highest level of expertise within Fragrance
• Take the client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling
• Play an integral part in building CHANEL's portfolio of clients through data capture in line with the brand's expectations
• Take responsibility for driving the sales contribution to the overall performance on the counter
• Using your unique collection of strengths to enrich the overall experience
• Take ownership for the impact you make within the wider team

This is an impact-focused summary of the job and it's helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.

What you will bring to the role:

• A collaborative and team focused approach
• Ability to build relationships quickly and create a team spirit
• A sharing mindset that will continually nourish the client experience
• A personal passion for creating a memorable client experience
• A highly motivated and committed approach, with a can-do attitude
• Experience of working in a client facing role
• A confident approach in delivering Fragrance workshops and events
• Inspiring story telling underpinned by expressive, descriptive and eloquent language
• A strong understanding of the world of perfumery
• An understanding of how to drive the business and be adaptable to an ever-changing retail environment

You are energised by:

• Working in a highly collaborative environment that encourages people to perform at their best
• Creating an inspirational and supportive work environment for your team
• Thriving in an environment where personal growth is encouraged
• The ability to showcase your Fragrance knowledge with your colleagues
• Using empathy to understand client's needs and identifying opportunities
• Contributing to the companywide version of sustainability in line with CHANEL's key performance drivers.

What you would gain from this experience:

• Opportunity to work with one of the most well-known luxury Global brands
• You will be empowered to take ownership of your impact within the brand
• Additional training within fragrance to develop your skillset
• As an employee of CHANEL, you will be an important part of this journey

Benefits at CHANEL:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts
• Mental Wellbeing: Employee Assistance Programmes
• Lifestyle: Arts & Culture Ticket Discounts and CHANEL Product Discounts
• Employee Recognition: Service Awards Programme offering CHANEL Products

*Benefits are eligibility dependant and subject to change at any time

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.