FORD SENIOR MASTER TECHNICIAN

Maplecrest Ford Lincoln of Union; Greater London; On-site; GBP 10,000 - 40,000

Job description

Thanks for visiting our career page.

A family-owned business since 1963, Maplecrest Ford Lincoln of Union has earned a reputation as one of the most respected and growth-oriented dealerships in the country. We may boast about how many Ford Motor Company Presidents Awards we've won (20) and the huge number of Ford Certified Senior Master Technicians we have on staff (the highest concentration in the entire U.S. of A) or the number of recognition awards we've received for outstanding customer service, but that's because we're proud of our company.

Achievements like these don't come easily. It takes hard work and an awesome team to accomplish all that.

That's why we look for the best. If you care deeply about delivering superior consumer experiences and excelling in top-notch performance, then please show us what you have and join us because we want you on our team.

Please review our open positions and apply to the positions that match your qualifications.

WE ARE CURRENTLY PAYING UP TO $75.00 PER HOUR DEPENDING ON EXPERIENCE

THE FOLLOWING ITEMS ARE SOME OF THE REQUIREMENTS OF PERFORMING THIS POSITION:

• Oversee operations in an auto service unit to ensure compliance with quality standards
• Contact clients and convince them to bring vehicles to their unit for repairs
• Oversee the inspection of automobiles to identify faulty components and facilitate the process for repairs
• Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
• Conduct price negotiations with clients to reach a favorable bargain for both management and client
• Oversee the hiring and training of an effective auto service team
• Maintain accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure availability of required vehicle parts
• Ensure automotive service staff comply with environmental laws and regulations
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in an auto service department
• Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Oversee the disposal of wastes such as used engine oil and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to auto service staff according to their skills
• Follow up with customers to obtain feedback and ensure they are satisfied with received service
• Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry
• Strong communication and customer service orientation
• Good diagnostic and problem-solving skills
• Dexterous and energetic
• Educated and certified
• Innovative and ability to learn fast

WE OFFER THE FOLLOWING BENEFITS:

• PAID SICK DAYS
• PAID VACATION
• UNIFORMS
• GREAT WORK ENVIRONMENT

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications, and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.