Food Shelf Operations Leader

IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in eight Western Hennepin County cities. We are looking for a Food Shelf Operations Leader to play a key role in providing overall food shelf management support with a focus on effectively managing inventory and the home delivery program.

The Food Shelf Operations Leader leads all aspects of our home delivery program and provides general food shelf management support throughout our inventory, distribution, and delivery shifts. They support and lead volunteers and serve as a valuable resource to teammates. This role is critical to creating a client-centered environment of belonging with an emphasis on dignity, accessibility, and agility. If you are looking for a career where you can have a purposeful, direct impact on people in our community, we want to hear from you!

Why IOCP

1. Compensation: $23.95/hour
2. Star Tribune Top Workplace 2024!
3. Full-time, benefits eligible
4. Medical, Dental, Vision, FSA, HSA, 401(k), Life and Disability Insurance, Employee Assistance Program
5. Nine paid holidays
6. Generous PTO (starting at 21 days annually)
7. Six weeks of paid leave for employees eligible for parental or medical leave
8. Schedule requirements: This is an onsite role with occasional evening and weekend hours

What You Will Do

1. Home delivery program leadership including guest enrollment, order management, and fulfillment
2. Food shelf inventory management
3. Collaboration with teammates and volunteers to support seamless flow in the food shelf including product receiving, sorting, stocking, distribution, and delivery
4. Ability to lead and participate in inventory, distribution, and delivery shifts
5. Cultivate a high-quality experience for our guests
6. Volunteer support and management

What You Will Bring

1. High school diploma or equivalent
2. 3 years of experience providing exceptional customer services to diverse groups of people
3. Superior interpersonal skills with the ability to work with a variety of people and build trusting relationships
4. Strong technical skills with knowledge in the Microsoft Office Suite, including Word, Excel, and Outlook
5. Experience working with diverse communities and cultures
6. Ability to work collaboratively in a team environment with staff and volunteers; strong team player
7. Excellent communication skills, both written and verbal
8. Strong leadership and problem-solving skills
9. Timely and reliable
10. Ability to work independently; be self-directed with strong execution and follow through
11. Ability to juggle multiple priorities in a timely manner
12. Flexible and adaptable, able to fill in as needed
13. Ability to lift and move heavy items, utilizing pallet jack, carts, and other warehouse equipment
14. Ability to drive 16’ box truck; valid driver’s license with a safe driving record

About IOCP

Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.

Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/

How to Apply

Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.

IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.